Akhtar Kadri

As an experienced IT professional with a robust background in service and project management, I bring a wealth of expertise perfectly aligned with the requirements of an IT Service Manager. My track record includes successfully managing day-to-day operations and delivering top-notch IT services in various organizational settings.

I excel in cultivating strong customer relationships, understanding and meeting their needs effectively. My proficiency in agile project management methodologies ensures streamlined processes and timely project delivery, even amidst shifting priorities and ambiguity.

With a keen focus on operations management, I have demonstrated the ability to lead teams to success, balancing staffing, infrastructure, and technological needs while navigating change seamlessly. My degree in [mention degree or relevant experience] equips me with a solid foundation in science or technology, enhancing my strategic decision-making capabilities.

In terms of technical prowess, my proficiency spans across Windows and Apple operating systems, as well as the Microsoft Office 365 suite, ensuring comprehensive support for the user community. Moreover, my proven track record in staff management underscores my ability to motivate and lead teams effectively, fostering a collaborative and productive work environment.

With exceptional communication and interpersonal skills, I am adept at conveying complex technical information to diverse audiences, facilitating effective collaboration across departments. My adaptable nature and willingness to take on new challenges make me an ideal fit for the role.

In summary, my blend of experience, skills, and qualifications positions me as a valuable asset to fulfill the responsibilities of the IT Service Manager role, contributing to the success and advancement of the organization.

Dynamic IT Support Leader with 30+ Years of Commercial Expertise

Key Skills:

• Prioritization and organization in demanding work environments
• Thriving under pressure with proactive problem-solving abilities
• Collaborative team player with strong initiative
• Building robust relationships with colleagues and management
• Leading by example to inspire excellence

• BSc (Hons) Business Information Technology, University of Westminster
• AWS Cloud Practitioner Essentials, CAPM Certification, MCSE+I, and more.