Alanna Cathrall

I am a highly motivated and experienced professional with a strong background in the hospitality industry, having worked in diverse settings such as the prestigious Henley Royal Regatta, Waitrose, and high-profile wedding events. At Henley, I provided silver service in the exclusive Chairman and Stewards section, delivering exceptional hospitality to VIP guests in a fast-paced environment. My role at Waitrose allowed me to develop excellent customer service, teamwork, and communication skills through both front-of-house and back-of-house operations in the café. Additionally, my experience in wedding services has further refined my ability to manage large events, ensuring seamless service, handling special requests, and working closely with event coordinators to create memorable experiences for guests. With this hands-on experience, along with strong problem-solving abilities and a meticulous eye for detail, I am confident in my ability to contribute effectively in a dynamic hospitality role.

I have extensive professional experience in hospitality, e-commerce, digital marketing, and account management. In hospitality, I have provided silver service at prestigious events like the Henley Royal Regatta, worked in customer-facing roles at Waitrose, and managed large wedding events. My e-commerce experience includes managing key accounts, implementing SEO strategies, and profit and loss management during my internship at Church & Dwight. I have developed strong communication, teamwork, and leadership skills across these roles, along with a proven ability to deliver exceptional service in fast-paced environments

hold a BSc in Business Management from the University of Birmingham, where I graduated with a 2:1 Upper Second-Class Honours. My degree provided a solid foundation in areas like small business and entrepreneurship, responsible marketing, and consumption. I also completed a dissertation with a strong score of 78%, showcasing my research and analytical skills. Additionally, I have achieved A-Levels in Geography (A), Business (A), and Psychology (C), alongside a range of GCSEs that highlight my academic strengths across various subjects.