
Alexandra Popa
Customer Service / Support
About Alexandra Popa:
As a Warship Conservation Volunteer at the Imperial War Museum (HMS Belfast), I've developed exceptional interpersonal skills and the ability to work independently or within small teams. My academic journey has fueled my dedication to history and research, and I thrive on collaborative projects. With a foundation in the hospitality industry, I bring outstanding communication, problem-solving, and customer service skills to any role. I am a quick learner and committed to making a positive impact in any environment.
Experience
I have a diverse professional background, combining customer service excellence with conservation and historical preservation. During my six-year tenure as a Warship Conservation Volunteer at the Imperial War Museum HMS Belfast, I sharpened my skills in collections care and conservation, working diligently to maintain historical artefacts. My role also required strong communication skills as I interacted with visitors, explaining exhibits and ensuring their enjoyable experiences. Additionally, I consistently delivered excellent customer service and handled various operational responsibilities during my employment in the hospitality industry.
Education
I completed a Bachelor of Science degree in Politics and History at Brunel University London from 2015 to 2018. During this time, I researched subjects such as Public Policy Analysis and the History of Political Philosophy, gaining a solid foundation in critical thinking and research. My academic achievements include a dissertation on Hobbes, the Peace of Westphalia, and the rise of the "Modern State," resulting in a 2.1-degree classification. Moreover, I actively participated as a member of Brunel Volunteers and was honoured with the Brunel Volunteer Gold Award, showcasing my commitment to community involvement. Additionally, I obtained a Certificate for IT Users: Level 2 and Level 3 from the College of North West London in 2012-2013, where I acquired comprehensive IT skills, including proficiency in Microsoft Office applications and database management.
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