Allan Vermeulen

My name is Allan, and I’m currently working as a User Support Analyst.

I am actively seeking to transition into a SOC Analyst Level 1 position. For my current role, I have taken a strong interest in cybersecurity and regularly shadow my organisation’s Security and Governance team.

The work I conduct whilst shadowing ranges from identifying and investigating unsecured endpoints through Tanium, as well as helping to remediate isolated or compromised devices. These experiences have strengthened my understanding of endpoint security, incident response, and proactive threat management.

Cyber Security Shadowing Placement (Part-Time/Internal Development)

Internship

Jan 2025 - Present · 10 mos

On-site

Shadowing the Information Security and GRC team to develop a deeper understanding of enterprise-level cybersecurity practices, frameworks, and governance. This is a development opportunity run alongside my full-time User Support role. Conducted third-party supplier risk assessments aligned with ISO 27001 standards, evaluating security posture, compliance gaps, and vendor risk exposure. Utilizing EDR (Tanium) to assess and remediate endpoint health across the organisation. Proof reading the Universities polocies, and making suggestions.

User Support Analyst

Full-time

Oct 2023 - Present · 2 yrs 1 mo

On-site

Providing second-line support for desktop, application, and audio-visual technologies across the University campuses, with a focus on responsive and high-quality support for staff, students, and delegates. Key Responsibilities: Support DTS-managed systems, licensed software, Microsoft 365 applications, email, printing, networking, IPTV, and collaboration tools including Microsoft Teams. Deliver deskside and remote troubleshooting for hardware and software issues. Provide AV and IT support for Henley Business School, London Road and Whiteknights Campus events, including hybrid setups using Teams, Zoom, and Blackboard Collaborate Ultra. Assist with event preparation and live support to ensure smooth delivery for academic and professional functions.

I hold a Degree in Computer Security from the University of South Wales, which I completed in 2020. Recently, I’ve achieved both the CompTIA Security+ (SY0-701) and the Certified in Cybersecurity (CC) certification from ISC2