Alleah ali

Motivated and dedicated professional with recent completion of an Access To HE Course in Business Management and Employment. Proven experience as a Youth Worker, demonstrating strong interpersonal and organisational skills. Seeking to transition into the hotel hospitality industry to leverage my customer service expertise and passion for creating positive guest experiences. Committed to continuous learning and professional growth within a dynamic and customer-focused environment.

Seasoned professional with diverse experience across various customer-focused roles. As a Youth Worker, I have developed and implemented programs that support the personal and social development of young people, demonstrating strong leadership, empathy, and communication skills. In luxury commission-based customer service, I consistently exceeded sales targets by providing personalised and high-quality service, cultivating client relationships, and maintaining extensive product knowledge. My tenure in sports retail involved managing inventory, assisting customers with product selections, and driving sales through exceptional service. Additionally, working in the women’s luxury lingerie business, I honed my ability to provide discreet and professional service, ensuring a premium shopping experience for clients.

Recently completed an Access to Higher Education Course in Business Management and Employment, encompassing studies in business management, legislation, and finance, as well as the creation and presentation of business pitches. Additionally, I hold Level 2 and Level 3 Diplomas in Interactive Digital Media and Creative Digital Media, achieving a Triple Distinction, Merit, and Merit. Alongside my coursework, I completed a Level 2 Peer Mentorship Unit, where I successfully guided a team of business students, substantially improving their technological proficiency and overall productivity.