Alma Mansour

A University graduate International Business Management.
An ambitious and enthusiastic person who is willing to learn new skills, build stronger knowledge and gain new experience.
My passion is always to learn , develop and work hard in order become better.
I am willing to take any challenge in order to develop but also provide the knowledge that is obtained through my past experiences working in different businesses and my degree that has allowed me to build knowledge through learning about different business areas and how to manage culture differences in a business.
If an opportunity is given , granted hard work and continues development can be returned.

6 Months experience in assessing and supporting 4 projects at Severn Trent Water.
- Working with other parts of the project team being responsible for ensuring efficient and optimized delivery of a programme of works.
- Preparing Project Programme Boards information (presentations, etc) and, where necessary, attending the meetings.
- Gating approval submissions to the external regulator.
- Creating and regularly updating project schedules.
- Working with other parts of the project team being responsible for ensuring efficient and optimized delivery of a programme of works.
- Creating and regularly updating project schedules.
- Assisting the Project Manager in developing and maintaining an accurate Risk, Actions, Issues and Decisions log.
- Monitoring progress, identifying issues and ensuring the implementation of remedial actions.

Heavenly Dessert

Ensuring all team delivering consistent service to customers.
- Distributing duties and roles in order to keep the job efficient in busy shifts.
- Solving problems and errors that could occurred during a shift such as low stock and customer satisfaction.
- Insure all staff are working at the same level by providing the right training at work.
- Continues communication within the team and the customers for feedbacks.
- Working under pressure such as delivering 20 orders at the same time.
- Searching for effective way in order to increase business sales.

I have graduated with 2:1 International business management

CMI level 5 leadership and management.

Access to higher education Business management.

Arabic Alevel

English and Maths GCSE