Amanda Capstick

I am a highly organised and proactive Administrative Assistant with a strong background in providing exceptional administrative and business support. With proven experience in managing calendars, coordinating meetings, and handling a wide range of administrative tasks, I thrive in fast-paced and detail-oriented environments. My ability to adapt quickly, meet strict deadlines, and deliver results demonstrates my commitment to excellence and efficiency.

In my previous roles, I successfully managed communication with stakeholders, streamlined processes, and ensured smooth day-to-day operations. My strong communication skills and ability to work independently make me an asset to any executive or team requiring reliable and effective support.

I bring a proactive approach to problem-solving and a meticulous eye for detail, ensuring that all tasks are handled with precision and professionalism. My educational background in Business Management with Marketing (2:1) further enhances my strategic and analytical capabilities, enabling me to contribute meaningfully to organisational goals.

Whether managing projects, preparing reports, or liaising with clients, I am dedicated to delivering high-quality outcomes that support and enhance the effectiveness of the teams I assist.

I have a diverse and robust professional background with extensive experience in administrative support, customer service, and business operations. My roles have spanned various industries, showcasing my adaptability and dedication to excellence.

Administrative Expertise: As a Social Media Manager and Administrative Assistant, I managed calendars, scheduled meetings, and provided comprehensive administrative support. I consistently demonstrated my ability to handle multiple tasks, maintain organised systems, and deliver results in fast-paced environments.

Customer Service and Sales: In roles such as Sales and Content Assistant at Hobbs and Barista at Cinnamon Café, I delivered exceptional customer service, enhanced brand visibility through content creation, and ensured high levels of customer satisfaction. My attention to detail and ability to engage with diverse clientele contributed to positive customer experiences.

Technical and Operational Skills: As a Telecommunications Engineer at Connex One, I managed technical projects, liaised with telecom providers, and resolved carrier issues promptly. I developed strong technical support and problem-solving skills while upholding client satisfaction and meeting deadlines.

Leadership and Collaboration: Through my volunteer and extracurricular activities, such as Head of Marketing for Women in Finance, I led campaigns to boost engagement, managed cross-functional teams, and honed my communication and organisational skills.

BA in Business Management with Marketing (2:1) – Royal Holloway, University of London (2019–2022)
This degree equipped me with a solid foundation in business principles and marketing strategies, with a focus on digital marketing, consumer behaviour, content strategy, and marketing communications. These studies enhanced my analytical, organisational, and communication skills, which I have applied effectively in professional roles.

A-Levels (AAB) – The Manchester College (2017–2019)
Subjects in Business, Sociology, and Mathematics fostered my analytical thinking, problem-solving abilities, and understanding of organisational behaviour, providing the groundwork for my career in business and administrative support.

GCSEs (Grades 8-6) – Rhyddings Business and Enterprise School (2012–2017)
Achieved high grades in core subjects, including Mathematics and English, showcasing my strong academic foundation and aptitude for detail-oriented and structured work.