Ami Abbott

Scrum Master and Agile Coach with over 8 years’ experience enabling Agile adoption and delivering measurable outcomes across insurance, fintech, e-commerce, and digital transformation projects. Proven track record in improving team throughput (+35%), maintaining predictability (80–100%), and reducing defect escape rates (–18%). Skilled in guiding cross-functional teams, coaching individuals and squads, and facilitating Scrum, Kanban, and SAFe practices.

Background includes QA leadership, Test Chapter Lead, and Digital Scrum Master roles, providing a strong foundation in the full software development lifecycle. Experienced in backlog refinement, scaled planning, and fostering collaboration between technical teams, product owners, and business stakeholders. Recognised in Women in Tech and WeAreTechWomen for leadership and advocacy in technology.

Proficient with Jira, Confluence, Azure DevOps, and modern delivery practices, with a servant-leadership approach that empowers teams to self-organise, innovate, and deliver value.

Certified Scrum Master (CSM) and ISTQB Certified Tester with additional training in Agile frameworks including Scrum, SAFe, Kanban, and Lean (PI Planning). Skilled in test automation, quality assurance, and the software development lifecycle, with a strong emphasis on Agile delivery and continuous improvement.