
Andrew Kratzke
Non-profit / Volunteering
About Andrew Kratzke:
An experienced CRM & Database manager both in the private and charity sector, with over 7 years experience successfully onboarding, migrating, configuring and managing CRM & IT systems. A track record of improving data quality and usability, receiving over 95% positive feedback from both internal and external users. A consummate professional that has the knowledge, patience and confidence to deliver outstanding results ensuring enhanced supporter interactions, streamlined processes and insights that drive strategic decision making.
Experience
The last few years I have been the Engaging Networks CRM lead for a leading UK charity where I lead on the procurement, migration and configuration of CRM systems and all of its integrations whilst ensuring client goals & success criteria were not only met but exceeded. Additionaly I assisted In the strategy, creation and analysis of acquisition campaigns, supporter conversion, and fundraising campaigns, resulting in a supporter base increase of 150%, retention up by 100% and fundraising goals exceeded.
Prior to this I have over six years professional experience working for one of the UK's leading technology companies within the healthcare sector where I successfully onboarded and maintained major clients, achieving excellent positive feedback, and managed a team to provide best in class customer support. I also Completed data migrations from legacy systems to new CRM product. tailored the CRM to meet the needs of the organisation and provided training and ongoing support to all staff achieving a 100% adoption rate in less than 2 months.
Education
IT at A-level and studied English with Creative Writing at University.
Related professionals
Professionals in the same Non-profit / Volunteering sector as Andrew Kratzke
Professionals from different sectors near Salisbury, Wiltshire
Other users who are called Andrew
Jobs near Salisbury, Wiltshire
-
Inside Sales Executive
4 days ago
Machnet B.V. ChilworthWe are looking for a confident Inside Sales Executive to play a key role in driving pipeline growth across our UK automotive and professional services portfolio. · ...
-
CRM Specialist
2 weeks ago
Sanderson SouthamptonWe're working with a well known retailer looking for a Braze Specialist to help establish Braze campaign build design for CRM programmes,Braze SME input and enabling best practice to be followed. · ...
-
Head of Consumer Engagement International
3 weeks ago
Merlin Entertainments - Corporate PooleMerlin Entertainments is seeking a Head of Consumer Engagement to lead the regional delivery of global engagement strategies across CRM, social and content engagement, point-of-sale marketing, and membership activation. · ...