anjali kumar

I am really keen to go into this job. I am hoping to be picked for this, as I
know I can learn things better while doing them. I am a good listener and
enthusiastic. I like to get my work completed quickly, as I am focused. I am
able to communicate with people that perhaps have trouble speaking English,
as I can speak Punjabi as well, this may help people that cannot speak in
English. I like to keep things organised and can organise things quickly, as I
like to be efficient. I am able to solve problems in situations where people
cannot, l have done this several times for my friends when there has been an
issue. I have also been able to solve disagreements between customers. l am
able to communicate with people and solve problems. I'm good with the
Internet and I am able to use my initiative to develop new skills. I have had
customer service training at Sainsbury's. I believe I would be able to handle
being a receptionist quite well because of this. I am able to talk to people in a
nice and friendly manner as that is what customer service at Sainsbury's and Greggs is all about.

09/2023 - 12/2023 Sainsbury's - Letchworth Garden City, Hertfordshire
Sainsbury's Sales Assistant
I served customers on a till and helped them with questions they had. I have
helped with self scan. l also stacked trolleys, which is why l am resilient. I
have done put backs, which is putting items that people didn't want back on
the shop floor - I also helped customers when they asked where a product
was, while doing this, so I am able to multitask.
12/2023 - I
currently work
here
Greggs - Letchworth Garden City, Hertfordshire
Greggs Team Member
I clean the shop floors and the counters. I make breakfast in the morning,
which is bacon, sausage, and egg. l also cook all the frozen food in the oven. I
serve customers in nice and pleasant manner. I make coffees as well. I have
served on my own, which is why l am able to do everything in a fast manner,
as l also have to make the breakfast rolls and baguettes. My fast-paced
working can benefit the work place as I'm able to keep calm, which would
mean I would be calm answering calls and arranging files.
Skills
Customer service - I have served
customers at both Sainsbury's and
Greggs.
Leadership - I have taken lead in
situations and I had to improvise.
Punjabi - fluent
Organisational skills - I am good at
tidying and cleaning at Greggs
constantly.
English - fluent
Communication skills - I am able to
communicate excellently.

09/2018 - 06/2023 Fearnhill School - Letchworth Garden City, Hertfordshire
GCSEs: English Language, English Literature, Mathematics, Combined
Science, Religious Studies
English Language - 4
English Literature - 6
Mathematics - 4
Combined Science - 4,4
Religious Studies - 5