Ann-Marie Lusk

An energetic and proactive individual with experience in the hospitality industry, I embrace new challenges with a positive outlook and enthusiasm. Offering a proven track record of being compassionate and supportive, with an affable demeanor and a penchant for engaging with people. I have a strong work ethic and I am adept at communicating with a team. Furthermore, I possess excellent communication and interpersonal abilities when interacting with diverse individuals and addressing their needs promptly and courteously. I am committed to upholding the highest standards of cleanliness, safety, and customer service to ensure an enjoyable and memorable voyage for all passengers.

• Ability to work collaboratively with other crew members.
• Proficiency in maritime safety protocols and procedures.
• Understanding basic navigation principles and equipment.
• Being adaptable to changing conditions and tasks onboard.
• Providing excellent customer service to passengers on deck.
• Basic knowledge of deck maintenance tasks and equipment.
• Ability to respond promptly and effectively in emergency situations.
• Possesses good physical fitness and stamina for lifting and moving equipment.
• Effective communication skills to convey information clearly to crew and passengers.

EDUCATION & TRAINING

City of Glasgow College                                                                                    Aug 2022 - Oct 2022

SCQF Level 5 in Access to Maritime & STEM Access 

James Watt College                                                                                                            2011 - 2012  HNC in Computing Technical Support 

James Watt College                                                                                                           2010 - 2011   NC in Computing Information Technology