
Anson Willingham
Customer Service / Support
About Anson Willingham:
Former Bar-back/Bartender in Liverpool One, with professional training.
Experience
Bar Staff
Highball Club - Liverpool January 2023 to Present
• Greeted customers in a friendly and professional manner
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently • Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe
• Improved the bar's efficiency by streamlining the ordering and delivery process
Bar Training
Barfection - Liverpool
December 2022 to February 2023
• Underwent training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved my performance
• Participated in training materials and attended training sessions to ensure compliance with policies and procedures
Drama Teacher
Green Acres Summer Camp - Toronto, ON August 2022 to September 2022
• Monitored and reported student progress to the teacher, providing feedback on areas of improvement • Evaluated student progress and performance and reported findings to the student’s regular teacher
Education
A Level in Fine Arts
Metropolitan Preparatory Academy - Toronto, ON
September 2019 to August 2022
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