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St Albans
Augustine Ezeh

Augustine Ezeh

A result oriented Client Service Manager

Customer Service / Support

St Albans, City and District of St. Albans, Hertfordshire

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About Augustine Ezeh:

A Dedicated and compassionate, results-driven Client Service Manager with extensive experience in managing caseloads, overseeing discharge planning and coordination within mental health hospital settings and community. Confidence in managing complex patients from the hospital ward where they are receiving treatment to the community services, ensuring continuity of care and optimizing patient outcomes.

Proven ability to lead and manage multidisciplinary teams, liaise with other healthcare professionals, and advocate for patient’s needs, Strong organizational skills, attention to detail, and a deep understanding of the mental health process. Committed to improving client’s satisfaction and operational efficiency through strategic planning, problem-solving, and exceptional communication.

 bed-management, delivering exceptional service to clients, patients, families and other healthcare providers. I am also very conversant with international codes and standards as it applies to general work safety and health. 

Experience

Team Leader

Discharge Coordinator

Client Service Manager

Education

B.Eng. Electrical Electronics Engineering

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