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Babu Banstola

Babu Banstola

Project Security Officer

Customer Service / Support

Reading, Reading

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About Babu Banstola:

I am an SIA licenced security officer with more than 16 years of experience working in customer-facing environments and commercial/government buildings. Although I am primarily based at a Government Office in Reading through MITIE already cleared United Kingdom Security Vetting (UKSV) and previously worked in OCS and helped my OCS colleagues at other sites too. I have used multiple industrial CCTV surveillance systems and commercial alarm systems over the years. I have excellent communication skills and good command of the English language. This has helped me to be a good team player while striking a balance between being cordial yet firm with people when the situation calls for it. I regularly use my IT literacy and knowledge of surveillance systems to prepare and submit incident reports after addressing and recording the incidents. I generally like to keep myself fit thus I am physically sound, energetic and strong. 

Experience

  • Reception duties such as dealing with incoming calls and queries in a professional and timely manner
  • Checking ID passes with a professional and friendly approach
  • Controlling access points of staff, visitors & contractors
  • Dealing requests and enquiries from building tenants, employees and visitors 
  • Monitoring industrial CCTV surveillance systems and commercial alarm systems
  • Shift leadership roles and reporting
  • Deactivating and activating of alarm  
  • Controlling the use of keys and other equipment as required
  • Reporting any faults to the relevant department 
  • Escalating major incidents to the security manager and building manager
  • Protecting the security and safety of buildings and premises
  • Assistance in training new Security officers and briefing standard operating procedures.
  • Observing the health & safety policies is adhered to. 
  • Exterior and interior patrolling of premises and curtain potential security incidents. 

Education

Academic qualification:

  • MSc -  Tribhuvan University, Institute of Agriculture & Animal Science, Nepal, 2001
  • BSc - Punjab Agricultural University, Punjab, India, 1985

Professional training: 

  • Level 2 door supervision SIA Licence 
  • Level 2 security guarding (SG) SIA Licence 
  • Public Space Surveillance (PPS) SIA License
  •  Health & safety
  • Computer and office management
  • Level 3 Award in Emergency First Aid at Work 
  • A Banksman Training course

IT skills:

  • Experienced user of industrial CCTV surveillance systems and commercial alarm systems 
  • Proficient user of MS office package including Outlook, Word, Excel and PowerPoint

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