beatris urukova

Prince2 qualified Project Manager and Business Analyst with 8 years of experience working in software implementation (SaaS and ERP) and driving business transformation initiatives. Proficient in successfully leading concurrent projects while fostering strong rapport with executive teams, SMEs, cross-functional departments, and clients. Adept at facilitating effective communication, effortlessly bridging the gap between technical and non-technical teams to ensure seamless translation of requirements.

Project Manager, Aico (AI Fintech Startup)

March 2021-June 2023

• Successfully project managed the end-to-end implementation of Aico's AI cloud-based solution for diverse clients in Pharma, Life Science, Chemical, Financial Services (Agile)
• Led curated workshops and collaborated with clients to gather and document comprehensive business and system requirements, facilitating effective design initiatives
• Conducted scope analysis on systems, data, people, solution and documented current state using BPNM process maps 
• Produced and reviewed and signed-off technical Configuration Document created based on business requirements 
• Developed roadmaps and project plans, defining milestones, timelines, scrums, sprints, and tracking budget to ensure project success
• Bridged a project gap between business and technical teams to develop tailored solutions for customer Finance and IT teams as well as internal R&D consultants
• Trained junior PMs on project management principles and PMO
• Managed RAID log and assessed projects for areas of risk, identifying gaps and recommended areas for improvement
• Led user acceptance testing (UAT), reviewing test plans/scripts, and assisted with test execution, as well as leading hypercare roll-out plans
• Prepared and delivered steering decks presentations to client Steering Committees, effectively communicating project progress and key deliverables

ITSM Project Manager (Service Transition), Johnson Matthey

October 2020-March 2021

• Project managed and onboarded HR SaaS, ERP projects (and Workday) into the BAU landscape for JMIT
• Ensured all projects coming into the JMIT workspace met service transition criteria and engaged with project teams to ensure this 

Business Analyst, Conde Nast

February 2020-August2020

• Led workshops and designed process flows a new HR operating model and centralized organization structures across Conde Nast subsidiaries in Western Europe Region
• Collaborated with HR, Finance teams, and stakeholders to gather, understand, and document business problems, requirements, and opportunities
• Conducted gap analysis and documented future state workflows for business processes, aiming to enhance efficiency and reduce costs in Western Europe regions
• Presented future state workflows of HR organizational structure to key stakeholders, fostering alignment and buy-in
• Implemented new organizational design and HR strategy for Western European regions, ensuring effective governance and change management
• Assisted the team in managing key workstream documentation, including RAID tracker and stakeholder engagement tracker

ITSM Consultant, Resulting IT (Johnson Matthey)

August 2018-February 2020

• Led and project managed the end-to-end ITIL service transition process for a complex SAP ERP program, encompassing waves in Poland, China, and the UK ( Waterfall)
• Managed deliverables across all stages of the Software Development Life Cycle (SDLC), including regression testing, user acceptance testing (UAT), cutover, and hypercare
• Ensured smooth knowledge transfer across waves by facilitating comprehensive training sessions and transferring expertise to the Business-As-Usual (BAU) team
• Created and maintained all documentation related to knowledge transfer, ensuring accurate and up-to-date information was available to support the transition process
• Facilitated delivery of Knowledge Transfer sessions, effectively transferring critical information and skills to the BAU team, enabling them to assume operational responsibility smoothly
• Provided regular dashboard reporting on incidents and defects to Executive Level Leadership, ensuring transparency and enabling informed decision-making

Project Analyst, BP

August 2016-August 2018

• Focussed on onboarding learning onto BP's HR formal learning management system Cornerstone on Demand (CSoD)
• Process mapped all project go-lives for Learning Services Programme from ‘as is’ to ‘to be’ alongside Project Director to identify areas to streamline and improve existing ways of working.
• Worked on Salesforce implementation gathering data requirements, translating them to user stories and testing
• Led major outsourcing project to move HR operations to an outsource centre - included operating model design, gap analysis and creating training for outsource team
• Provided superuser training on CSoD, configuring learning objects on CSoD 
• Provided business stakeholders with recommendations on CSoD

MA Goldsmiths College - Branding and Marketing 2013

(2.1)BA Coventry University - Advertising and Marketing 2012