Ben Attwood

Dynamic Project Manager with over 20 years of experience in problem solving across diverse sectors. Specialised in leading globally valued projects up to £2m, ensuring client satisfaction through innovative solutions and efficient service delivery. Proven track record of enhancing operational performance with data-driven insights and effective stakeholder communication. Committed to leveraging expertise in project supervision to add strategic value and support successful outcomes.

• Served as the sole representative for my company in the role of Project Engineer and Manager on a groundbreaking offshore project.
• Oversaw the end-to-end management of multiple global projects, with values reaching up to £2m, ensuring delivery from design to support.
• Enhanced customer service by instituting customer service logs that capture data, identify trends, and highlight opportunities for improving client satisfaction.
• Delivered weekly performance reviews through comprehensive reports for management and directors, effectively tracking project progress and productivity.
• Conducted post-project reviews to pinpoint opportunities for efficiencies and improved service delivery.
• Led and managed internal and external expectations by setting SMART goals internally while effectively managing customer expectations externally.
• Exhibited in-depth technical knowledge of products and projects, facilitating effective communication with stakeholders to ensure successful project delivery and serve as the first point of technical support.
• Ensured adherence to best practices and due diligence in HSSEQ, consistently meeting customer expectations regarding QHSA documentation.
• Pioneered innovations by recognising the necessity to safeguard our products against power quality variations encountered in global markets.
• Championed the implementation of remote diagnostic tools for remote and legacy products.
• Managed logistics involving the import and export of goods, demonstrating solid knowledge of Incoterms and import/export restrictions.

BSc(Hons) Computing for Real-Time Systems - UWE Bristol