Benedicte Tapa

Office manager in a dental laboratory working with high end dental practices. I strongly desire to go back into aviation industry. 

Oral Design Harley Street Ltd
Sept.2020 - Present
Company Secretary/Office Manager/PA

• Ensuring dental laboratories and office run smoothly
• Supporting the MD in everyday tasks and ensuring he
  is organized and prepared
  Acting as a first point of contact to the laboratory
  Liaising with external suppliers
• Developing and maintaining relationships with clients
  Implementing and maintaining
  procedures/administrative systems
• Ensuring the lab is fully compliant with all legal, health
  and safety requirements
• Marketing duties (cold mailing/calling external dental
  practices to market our services)
• Maintaining correct stock levels, including ordering
  where required
• Accounting duties (invoicing, bookkeeping using Xero,
  reconciliation,, liaising with chartered accountants,
  chasing late payments, paying businesses bills)
• Logistic management (Arranging shipping/collection
  of goods)
• Onboarding staff when needed (job advert, scheduling
  job interviews etc.)
• Preparing daily work schedule for the technicians
• Managing the MD diary
  Ensuring work carried out according to the schedule
  and deadlines are respected
• Reporting to the managing director and shareholder
  with daily turnover
• Keeping track of staff holiday
  Private PA duties (legal assistance, passports renewal,

Flight Attendant trainee
Ava Air -Martinique
April 2014 to July 2014

• Training on General Aviation Knowledge, Regulations,
  cabin Crew duties and responsibilities
• Communication
  Introductory CRM
• Passenger handling and cabin surveillance
• Aero-Medical Aspects and First Aid
• Dangerous Goods
  General Aviation Security
  Fire and Smoke management
  Survival and Water Survival
  Castmember
  Disneyland- Paris
  February 2012 to November 2012
• Making kids and parents having the best time of their
  lives and Maintaining the ‘Magie de Disney’
• Greeting international Guests(French/English/Spanish)
• Safety and security check
• Operating the Ride(Star tour)
  Entertaining Guests

• July 2014: Cabin Crew Attestation
  September 2010-July 2011
• Tunon international University –
  Bordeaux (France) Tourism Degree
  September 2008 to July 2010
• Brevet de Technicien Superieur for
  Executive Assistant
  Lycée Joseph Gaillard- Fort de France
  (Martinique)