Berenika Żyromska

I am a highly motivated individual with 11 years of experience in
customer service, always going above and beyond to exceed outstanding
customer service. I have excellent communication and organisional skills
with good attention to details. I pride myself on how I work in a team
and as well by myself. For the past 5 years I have been supporting a team
of 10 people. I work fast and think of myself as a person with solution
based forward thinking. I am highly effective especially with front desk
roles, admin and staff management and training. Always willing to learn
and seeking ways to improve. Considered as peoples' person who enjoys
a client facing environment and not afraid to deal with issues. Enjoys
challenges and passionately driven by both personal and professional
goals.

Strong administrative and customer service skills
Staff management and training
Experience in problem solving and client liaison
Professional and attentive telephone manner

Attention to detail

Cash management and reporting
Booking management

Team Leader NVQ Level 2 (Management)