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Bharat K Patel

Bharat K Patel

Experienced IT Head

Upper Management / Consulting

London, Greater London

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About Bharat K Patel:

Experienced AVP of Operations & Technology with Proven Expertise in Strategic Leadership and Innovation. Results-driven and solution-focused professional with extensive experience in leading all aspects of IT support, application development, project management and service management. Specialising in optimising operational efficiency, user experience, and system functionality by leveraging AI and automation to drive transformative improvements and streamline processes.

I am a seasoned technology leader with extensive experience in managing global operations and aligning technology strategies to support business objectives. I am a results-driven professional with extensive experience in managing large-scale IT environments and leading cross-functional teams. As a part-qualified CIMA accountant, I bring a unique blend of financial acumen and IT expertise, making me adept at spearheading complex IT programmes & managing large budgets.

Experience

As a forward-thinking technology leader, I specialise in transforming IT landscapes to drive business growth and innovation. With a proven track record in optimising IT support and services management, I focus on leveraging cutting-edge technologies—such as AI, cloud ecosystems, and automation—to enhance operational efficiency and deliver exceptional user experiences.

I am adept at leading complex, multi-regional projects and orchestrating strategic initiatives that align technology investments with business goals. By fostering a culture of continuous improvement and innovation, I have successfully elevated IT performance, reliability, and customer satisfaction across diverse industries.

My expertise spans across strategic planning, team development, and supplier relationship management, with a strong emphasis on building high-performing teams and cultivating strategic partnerships. I am proficient in deploying IT Service Management frameworks to enhance system resilience, optimise costs, and ensure robust governance.

Areas of Expertise

  • IT Service Management
  • IT Operations Management
  • Artificial Intelligence Integration
  • DevOps & Infrastructure Management
  • Vendor Management
  • Continuous Improvement Programs
  • Agile Project Management
  • Service Reliability Engineering
  • Business Process Enhancement
  • Contract Negotiation & Renewals
  • Roadmap Development & Execution
  • Project Management
  • Chat Bot Implementation
  • Cloud Migration Strategies
  • Service Design & Transition
  • Team Training & Leadership
  • Digital Technology
  • Stakeholder Engagement

Education

Bachelor of Arts in Information Management & Finance (2:1), University of Westminster

BTEC Higher National Diploma in Business & Finance, Wellingborough Technical College

BTEC National Diploma in Business & Finance, Wellingborough Technical College

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