
bijumon sebastian
Customer Service / Support
About bijumon sebastian:
Working as a Aircraft Ground Staff at Stansted Airport
Experience
4 years as Restaurant Assistant Manager : Managed daily operations, supervised staff, ensured customer satisfaction and handled administrative tasks.
6 years as Restaurant Waiter : Provide excellent customer service, took orders served food and beverages, and maintained a clean dining environment.
As a Restaurant Owner: Oversaw all aspects of the Restaurant, including management, operations, finance, and marketing, ensuring business growth and profitability.
As a Property Developer and Real Estate Owner: Developed real estate projects, managed properties, and facilitated real estate transactions, focusing on investment opportunities and market trends.
6 months as Aircraft Service Staff: Obtained strong understanding of airport operations and aviation regulations, Enhanced ability to work under pressure and in a fast -paced environment
Education
Post Graduate Diploma in Hotel Operational Management: Specialised training in managing hotel operations , covering areas such as front office, housekeeping , food and beverage services, and overall hospitality management.
Diploma in Computer Application : Technical training in computer applications
Bachelor of Commerce : Undergraduate degree focused on commerce , including subjects like accounting finance, business management ,and economics, providing a strong foundation in business principles
Level 2 Door Supervisor Certificate: Certification for working as a door supervisor, Covering security procedures, conflict management and customer service, essential for roles in security and customer-facing positions security
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