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blu labra

blu labra

London, Greater London

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About blu labra:

Desktop Support Engineer with strong installation, configuration and
troubleshooting background in computers and related peripheral hardware, software and network connectivity. Demonstrates excellent fault-finding skills
to resolve customer problems with degree of technical expertise and
timeliness.

Experience

System Configuration ( Desktop, Laptop and Mobile) 

Network Troubleshooting (LAN/WAN ; Virtual Private Network; Remote

Connectivity; TCP/IP) 

Email Configuration and Troubleshooting ( Outlook andWebmail)

Active Directory Administration 

Operating System Platform (Windows and MacOS) 

Dell Certified System Engineer ( Desktop, Laptops andTablet) 

Mobile Devices Support (Android and iOS) 

Patch Deployment (SCCM) 

Experienced and Responding in Ticketing System(Service-now, LANDesk)

Setting up Conference Meeting (Zoom, Skype and Avaya) 

Remote Desktop Support (Logmein, Remote Desktop Connection)Microsoft Device Encryption ( Bitlocker) 


 

Education

Bachelor Degree in Information Technology

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