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Bryan Carmichael

Bryan Carmichael

Executive Leader - CIO / CDO / HEAD OF AI

Technology / Internet

Brighton, Brighton and Hove

Social


Services offered

A Technology and Innovation Leader with 25+ years of experience spanning sectors and geographies.

Bryan has an outstanding track record for innovative and effective interventions, which have widely contributed to business growth, delivering improved margins and significant returns on investment.

A situational leader adept at mediating between the business case needs and technology as a value enabler, with a recognised focus on rethinking data analytics as a digital-first driver, supporting business enablement, digital mindset, new ways of working, unified data and next-generation technologies (AI, ML, predictive analytics, cloud platforms, data lakehouse, and advanced integration tools).

Bryan has excellent communication, influencing, and management skills, which have been utilised to drive data-led innovation, enable digital-first operations, and deliver measurable improvements across Life Sciences, Healthcare, Financial Services, Public Sector, Defence, Technology and Consumer Markets.

Skilled at maximising a culture for board-level realisation benefits and nurturing the conditions for change with stakeholders, Bryan translates complex issues into decision-actions, balancing risk and opportunity within Leadership, Strategy, Digital Innovation, Enterprise Architecture and Transformation.

Bryan excels in setting strategic direction and managing operations, leveraging commercial acumen, advanced technological expertise, and strong data capabilities gained from working within reputable brands: Basis Ltd, Thermo Fisher Scientific, Education Direct, TotalTravel, and MailKey Corporation.

With a visionary and transformational leadership style, Bryan can navigate the social complexities found within the modern workplace, engaging, equipping and empowering people to deliver objective goals.

A C-suite BL adept at utilising change initiatives to drive reputational CSR and ESG worth 7% ROI across Products, Services, Innovation, Workplace, Governance, Citizenship, Leadership & Performance Mgmt.

As per notable contributions, Bryan is recognised for building teams, instilling confidence and capability in people, driving: customer satisfaction, performance improvement, and shareholder return.

Approximate rate: £ 250 per hour

Experience

Notable Contributions  

  • BI - created a strategy, roadmap, and product management discipline for internal and client-facing business intelligence and data-sharing solutions - achieving a 1% uplift ($50m) in sales (Thermo Fisher Scientific)
  • AI and SCM Innovation - successfully designed and implemented AI tools to manage the clinical supply chain     and logistics - increasing brand strength and protecting $1bn of annual revenue (Thermo Fisher Scientific)
  • OD and BCP - led the creation of NATO's Comprehensive Crisis and Operations Management Centre, including the TOM design, facilities delivery, technology implementation and BPR - securing a $10m contract (Basis)
  • GRC and Tech Modernisation - developed and implemented a new fit-for-purpose tech stack (incl: MIS, Apps, UX, DevOps and data security) delivering a 25% cost reduction, saving $0.5m per year (Education Direct)
  • Stock Market Flotation and IR - led technology and commercial due diligence supporting a successful US   stock market flotation ($130m) managing governance, risk and commercial strategy (MailKey Corporation)
  • M&A Integration - facilitated the tech due diligence and transfer for TotalTravel's $20m Yahoo acquisition, scaling architecture and launching a reverse auction service, tripling revenues to $1.5m (TotalTravel)

Core Competencies

Leadership · Strategy · Digital Transformation · Data Science · AI · Business Architecture · TOM · Data Governance · Stakeholder Management · Change · BPR · ERP · Cloud Migration · Predictive Analytics  BCP · P&L · Vendor Selection · Master Data Management · GRC · OD · HRM · Innovation · UX · Business Intelligence · SCM · Project Management · Cost Reduction · Enterprise Integration · DS&I · ESG · CTO

Professional    Full-Time Service Engagements

With over 25 years of experience, Bryan has provided oversight and constructive challenge to Boards of Executive Directors, sharing many value-creating experiences and engineering solutions to objective goals, contributing to growth and performance turnaround.

Presently        Considering Vocational Opportunities - scale or functional change 

2013 - 2025            Thermo Fisher Scientific, Pharma Services Group (Pharma - Healthcare) t/o $5bn fte 10k

>Career Progression - appointed by a global leader in scientific research services, healthcare and life sciences as Business Architect in 2013 to unify 4 companies - progressing in 2020 as Director Digital Innovation & Data Science, driving firm-wide transformation across clinical supply chains

Director Digital Innovation and Data Science (2020 - pres) dr 8 (direct reports) mm 2 (matrix)

>Digital Innovation Leadership - progressed role to create and implement a $20m change strategy overhauling internal and client-facing data and analytics - driving an enterprise-wide transformation across clinical supply chains and expertly enhancing operational resilience

>EVR (Environment, Vision, Resources) formed an enterprise data strategy and roadmap for a $1bn global clinical supply chain division - establishing a modern, cloud-based analytics platform (Omni) integrating over 100 legacy systems - which helped to drive a $50m (1%) sales uplift

>AI and SCM Innovation - designed and implemented artificial intelligence-powered clinical   supply chain mgmt tools - protecting $1bn annual revenue, strengthening brand positioning and sustaining strategic client value propositions across multi-national pharmaceutical operations

>Data Science Leadership - built a data science and analytics function (concept to full operation) managing 100+ dashboards and 1.4k client portals - enhancing customer experience, boosting internal capabilities and enabling real-time operational visibility with predictive analytics

>GRC and Platform Modernisation - implemented a modern cloud-based data platform meeting GDPR, HIPAA, Sarbanes-Oxley and GxP - eliminating $2m in annual compliance spend, supporting a sustainable infrastructure whilst enabling global scalability and ongoing regulatory alignment

>Stakeholder Engagement - partnered with the division president, exec leaders, strategic clients and regulatory bodies across diverse cultures - securing buy-in for the digital science strategy, enhancing client-focused solutions and gathering feedback for continuous improvement

>TOM and BPR - led a global business transformation unifying 4 companies across 19 countries, creating a divisional TOM with organisational, information and application architecture, governing a $40m ERP programme, maximising value delivery and streamlining global operations

>OD and Capability Development - established a business architecture discipline and trained over 250 colleagues across EMEA and AMER - deploying a standardised Business Analysis framework, enhancing project management capabilities and creating analytical competency

>Solution Architecture - created a future-state ops model (value stream mapping and capability maturity assessment) evaluating SVPs for technology selection, enabling an optimal partner choice for complex ERP implementations (Salesforce, Oracle Cloud CPQ, ChangePoint, SAP S4)

>Integration Architecture - implemented complex enterprise integrations with Oracle Fusion Middleware and Informatica IDQ - enabling seamless data flow between systems - ensuring   data quality, and supporting unified business operations across the global transformation

>Master Data Mgmt - implemented comprehensive data governance processes, procedures and technology for client, protocol and service line entities - establishing data quality standards, enabling accurate reporting and supporting strategic decision-making across global operations

>BPR - deployed a standardised global quoting solution and processes (replacing multiple disconnected legacy systems and price lists) implementing KPIs to ensure ROI - improving quote accuracy and accelerating sales cycles across Int’l markets, enabling streamlined commercial ops

 

 

2008 - 2013            Basis Ltd (Mgmt Consultancy - Business Transformation and Change Mgmt) t/o $100m fte 30

Senior Business Analyst - mm 2

>Technology and Business Transformation Leadership - appointed by a respected change mgmt consultancy to lead technology and business transformation practices - successfully developing leading-edge methodologies for efficiency identification and realisation of significant cost savings 

>P&L Management - managed a $5m profit and loss responsibility whilst overseeing a $0.5m budgetary allocation - ensuring value for money delivery across all client engagements and maintaining profitability targets whilst delivering exceptional client outcomes and strategic value

>BCP and Stakeholder Mgmt - led the creation of NATO's Comprehensive Crisis and Ops Mgmt Centre - managing complex multi-national stakeholder relationships (diverse cultures and armed services) creating the TOM, facilities and technology solutions, delivering on a $10m contract

>EVR and Transformation - restructured a large financial services organisation to leverage a poorly implemented SAP solution - focusing on driving efficiencies and increasing data quality, skilfully increasing upsell and cross-sell capabilities, and effectively delivering on a $5m project 

>NPD and Cost Management - developed a Resource Optimisation Prioritisation Methodology leveraged by public sector organisations to intelligently target cost reductions - delivering strategic objectives, maintaining service levels and facilitating a $2m annual service contract

>SRM and Vendor Selection - led technology and vendor selection programmes for public sector firms, including strategy alignment, cyber and physical security assessments - managing contract negotiations, solution analysis and risk mitigation, facilitating a $5m annual contract award

>SCM and Cost Reduction - achieved dramatic cost reductions (£400k to £50k annually) through strategic Communications and IT contract renegotiation - designing and delivering procurement procedures for an NHS body, managing software and services valued at £3m per year (3 years)

2006 - 2008            Education Direct (Education - EdTech) t/o $20m fte 200

Lead Project Consultant - dr 8

>OD and Business Development - appointed by a leading data and bespoke tech solutions firm serving the UK education market to head and expand its IT management consultancy arm, managing a small team of technologists (8 ftes) with responsibility for strategic project delivery

>BPR and Tech Modernisation - developed and implemented a new fit-for-purpose tech stack (MIS, app development, UX, DevOps and data security) updating the platform and redesigning systems - reducing annual costs by 25% ($0.5m) whilst enhancing ops efficiencies and scalability

>Revenue Growth and Digital Strategy - delivered substantial commercial growth, driving a 60% increase in revenues and client base (12 months) by creating a new e-commerce platform and advising on effective online marketing and business strategy for Letts & Lonsdale (Huveaux)

>PM and Government Relations - headed the first stage of the launch of a key Government Art Initiative (5 yrs) overseeing the design and delivery of a web-based centralised data warehouse, managing complex public sector stakeholders, ensuring project timelines and budget constraints

>OD and Team Development - transformed the tech team from 'developers' to value-creating consultants (mentoring and skills transformation) implementing value-focused approaches, commercial support, technical sales and strategic account relationship management capabilities

>SVP and Technical Sales - provided commercial support, technical sales and strategic account relationship management services to key clients - delivering enhanced client satisfaction 

Early Career

2004 - 2006            TotalTravel.com                                                         Business Transformation Consultant (acting as CTO)

2002 - 2004            MailKey Corporation                                                Chief Technology Officer

Education

A- Levels in Mathematics, Physics and Chemistry

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