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Binley
Caleb Umoren

Caleb Umoren

data specialist

Customer Service / Support

Binley, Coventry

Social

Services offered

With years of experience in the financial industry, having developed a deep passion for great customer service and effective systems. Versatile but an expert in customer relations and finance. Through impeccable communication, strong management, critical analysis, and problem-solving skills, have been able to quickly build strong relationships, get solid referrals from customers and collaborate effectively to get lasting results

Financial services
Quality assurance
Customer service
Data analyst
Regulatory compliance
Approximate rate: £ 11 per hour

Experience

Access Bank - 2013 to 2022

Roles include Quality assurance and regulatory reporting

Data/Business Analyst support roles 

Customer services - Advisory and complaints (Inbound and outbound)

Customer services - Products ambassador

Regulatory audit and compliance monitoring

Inventory management

International payments services (cash inflow and outflows via Swift)

International trade services (Import and Exports processing services)

Education

2008 - B.Sc Computer Science (Information Systems)

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