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Caleb Umoren

Caleb Umoren

data specialist

Services provided: Customer Success , Data Analytics

Customer Service / Support

Binley, Coventry
£11 / hour
Approximate rate

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About Caleb Umoren:

With years of experience in the financial industry, having developed a deep passion for great customer service and effective systems. Versatile but an expert in customer relations and finance. Through impeccable communication, strong management, critical analysis, and problem-solving skills, have been able to quickly build strong relationships, get solid referrals from customers and collaborate effectively to get lasting results

Experience

Access Bank - 2013 to 2022

Roles include Quality assurance and regulatory reporting

Data/Business Analyst support roles 

Customer services - Advisory and complaints (Inbound and outbound)

Customer services - Products ambassador

Regulatory audit and compliance monitoring

Inventory management

International payments services (cash inflow and outflows via Swift)

International trade services (Import and Exports processing services)

Education

2008 - B.Sc Computer Science (Information Systems)

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