Carl Khombe

Founder and Director Creative Consultant, CKhombz Unlimited (Mar 2020 – Present) 

• Established and currently leads CKhombz Unlimited, a remote creative consultancy service specialising in developing and providing end-to-end branding solutions for individuals and businesses. 
• Leading the design and delivery of complex creative design solutions for clients using a systematic user-centric and expert-facilitated framework to prioritise user needs, elicit and define client requirements, create user journeys, deliver motion, print and web artefacts and implement action plans 
• Developing creative consulting propositions, developing associated collateral and artefacts and presenting to senior client stakeholders 
• Collating market insights and researching industry trends 
• Analysing client feedback and developing and managing action plans as part of a continuous improvement.

Business Development Director and Creative Consultant, First Hour Enterprises (Mar 2023 – Present)

First Hour Enterprises is a family-run sanitation and waste disposal company that provides services to organisations supplying high-hygiene solutions, such as sanitary bins and servicing, waste bins, hand soap, air fresheners, tissue dispensers and hand dryers.

• Responsible for creating and executing the organisation’s rebrand including developing a new brand artefact system (logo, typography, expressions) and rolling it out both internally and externally
• Identifying business opportunities, supporting commercial discussions, and contract negotiations and developing strategic partnerships
• Conducting face-to-face client satisfaction surveys with senior stakeholders to review the services and expertise provided to clients 
• Analysing client feedback and developing and managing action plans as part of a continuous improvement process.
• Supporting employees with grievance issues working with their managers and the human resources team for a resolution
• Mentoring staff members at various levels for career progression and empowering them for promotion readiness 

Creative and Art Director, Shift Engage, (Jun 2016 – Mar 2023)

Shift Engage is a boutique creative advertising agency specialising in integrated online and offline media for advertising, direct marketing, and digital and retail sectors.

• Authored superior graphic design, web design, motion graphics, print production, adverts, and marketing collateral.
• Led and closely worked collaboratively with business, technical and creative teams to develop creative and effective advertising concepts, from ideation through final projects on time and on budget
• Supervised and directly contributed to projects to create print and digital media, videos, animations, and images for written online content.
• Created user journeys and user personas for complex adverts and creative marketing campaigns.
• Incorporated and explored client suggestions and directives, resolved questions and concerns, and managed objections while advocating for the best outcomes.
• Delivered client presentations to stakeholders of varying levels of seniority and successfully landed over 10 client pitches 
• Shortlisted for the following awards: 2020 Loeries Awards for two Campaigns and Featured on Ads of the World for ZOL’s Ridiculously Fast

Jupiter Drawing Room, Multimedia Graphic Designer (Jul 2014 – Apr 2016) 

Foghound Studio, 3D Generalist Intern (November 2013 – Jul 2014)   

Qualifications

•  (Sep 2010 – July 2013) BA (Hons) Graphic Designs (2:1); Eduvos (formerly known as Midrand Graduate Institute), Midrand, South Africa. 
  • Core modules include: Multimedia Design, Animation, Interactive Technology, Video Graphics and Special Effects 
  • (2013) Top Achiever Award

Training and Professional Qualifications 

• (2023) Google – UX Design Specialization
• (2022) IBM – Enterprise Design Thinking Practitioner 
• (2022) Google – The Fundamentals of Digital Marketing