Carlos Másmela

A Senior User Experience / Researcher with a track record working for Technology Companies, Start-ups, FinTech’s, Retail, Edtech, Healthtech and IT Professional Services industries. An international experienced profesional with 10 years in digital.

Able to work in multidisciplinary teams of designers, business analyst, product managers, developers, and product owners, to deliver engaging but also technically feasible user interfaces. SAFE practitioner.

Deep knowledge in user research and user centre design methods, business requirements gathering, annotated wireframes, rapid prototyping tools (Figma, Axure, Invision, Sketch) as well as remote and moderated user testing techniques. 

Able to manage and mentor designers setting goals and providing guidance, advice, feedback, and support to the mentees.

A Senior User Experience / Researcher with a track record working for Technology Companies, Start-ups, FinTech’s, Retail, Edtech, Healthtech and IT Professional Services industries. An international experienced profesional with 10 years in digital.

Able to work in multidisciplinary teams of designers, business analyst, product managers, developers, and product owners, to deliver engaging but also technically feasible user interfaces. SAFE practitioner.

Deep knowledge in user research and user centre design methods, business requirements gathering, annotated wireframes, rapid prototyping tools (Figma, Axure, Invision, Sketch) as well as remote and moderated user testing techniques. 

User Researcher Lead for YPrime  - UK
Working as a user researcher lead for YPrime Developing software for the life sciences sector.

User Experience Lead for Nimble Approach  - UK
Developing software for the Education Industry.Working as a user experience lead for Nimble Approach Developing software for the Education Industry.

UX Mentor for Career Foundry - Remote
I am part of the mentoring program for new and career changing students

Senior UX Specialist for Globant - Bogota
Employed as a Senior UX Specialist to work with one of Globant’s biggest clients: 
Rockwell Automation redefining its main software. As well as, managing designers from the design studio. 

Service Designer for Multiplica - Bogota
Contracted as a UX Consultant to work across the main accounts managing the team and leading the user experience practice.

Senior User Experience Specialist for Computer Rock - Hamburg
Contracted as a Senior User Experience Specialist to lead the user experience design, develop and test of a series of products for Computer Rock’s biggest client: Daimler.

Senior User Researcher for Locafox POS - Berlin
Contracted as a Senior User Experience Specialist to lead the user experience design of a software tool (POS system) for shop owners to be able to run their business from day to day.

Experience/Service Design (guest lecturer) - Remote
I have been teaching a foundation course about UX and Service DesignI have been teaching a foundation course about UX and Service Design

User Researcher for Iam Bank - UK
Contracted as an Experience Designer to lead user experience research, design, testing and development of a series of innovative financial products and services for online banking. 

Experience Designer Contractor for LG - UK
Contracted as an Experience Designer to lead user experience research and design of LG Lounge, a responsive e-learning / Intranet platform for LG. 

User Experience Lead Contractor – Santander Bank - UK
Contracted as a User Experience Lead for Santander Bank. Designed a series of mobile and responsive web products and services that Santander Bank are currently developing.

User Experience Designer Contractor for CarGiant - UK
Contracted as a User Experience Designer / Front-end developer to lead the user experience research and design of Cargiant's new digital website. With more than twenty thousand visitors per day, the company had the need to understand key user goals and behaviours in order to deliver a more engaging digital presence.