Caster Martin

I am a Mechanical and Petroleum Engineering graduate with strong interests in research and development, product innovation and a thorough understanding of how engineering can play a key part in delivering for the future.  As an adaptable and innovative  individual, I am equipped with an affinity for problem solving in an efficient and  productive manner. Possesses strong analytical skills and committed to addressing the complete spectrum of technological and energy challenges. I seek  to constantly push boundaries and develop new technological insights. I possess an eagerness to  exceed expectations and to continuously gain more knowledge in the engineering industry. 

Research Assistant at Salford University , Manchester

May 2019 — May 2023

Conduct research and assist in the supervision of undergraduate and master's  student projects. Conducting lab experiments and equipment demonstrations, as  well as workshops and offer lectures to students.

Customer Service Assistant at Corals Entain Group, Manchester

July 2019 — Present

Managing the shop in the absence of the manager, while communicating to race  room about the best offers customers might be interested in thus increasing  business take on the day, serving customers at the counter, answer customer  queries., maintain a clean and tidy working environment and promote the product.  Conducting new starter’s training and followed up on their progress.

Customer Experience Manager at William Hills, Manchester

December 2016 — July 2019

Developed a lively, friendly and interactive shop environment while delivering  highest levels of customer service which improved teamwork spirit and business  performance. Created exciting in shop team training and coaching on all shop  betting products while ensuring that there is full understanding and compliance by  the team regarding to Gambling commission regulations which increased employee  retention. Collaborated with the area manager and the team on how to maximize  shop turnover.

Youth Worker at The Youth Village, Manchester

May 2011 — December 2016

Implemented and managed youth programs ensuring that the youth participated in  community projects, developed exciting summer activities to promote community  participation while coordinating other community groups which led to a decrease in  gang rivalry. Organized university trips to encourage young people to pursue higher  education which led to 10 youths enrolling in university.

Master of Petroleum and Gas Engineering, University of Salford, Manchester

September 2017 — September 2018

Graduated with a Distinction

BEng (Hons) Petroleum and Mechanical Engineering, University of Salford, Manchester

September 2014 — July 2017

Graduated with a First Class Hons

BTEC Electrical and Electronic Engineering, Trafford Collage , Manchester

September 2012 — July 2014

Graduated with a Diploma Distinction*