About Cerys Tatton:
I am an outgoing, reliable and hard-working person with over 6 years of experience in customer service based roles, including in retail, hospitality, and bar work. I have excellent communication skills and work very well within a team. On top of this, I am detail-oriented and have great organisational skills.
Experience
B&R Catering – March, Cambridgeshire
Waiting and bar staff (June 2022 – present)
- When home from university, I am a casual worker with B&R catering who cater mostly weddings, but also other events such as birthday and garden parties
- Experienced in serving both food and drinks to guests in a timely and professional manner, within a team of other workers
- At weddings, I have a responsibility to provide great service and go above and beyond to help the bride and groom’s day run as smoothly as possible.
Newcastle University
Student ambassador (September 2019 – present)
- I am employed by the university to represent them at events such as open days, postgraduate events, and school visits, where I am trusted to communicate with students and their parents about Newcastle city, the university, my degree, and other aspects of university life
- I have also worked as a group rep at two residential summer schools for year 12 students, where I was assigned a group of students to lead through various group work activities over the course of a week.
Waitrose & Partners – Peterborough branch
Retail assistant and café team member (November 2017 – January 2022)
- Cash handling
- Checkouts
- Customer service desk
- Stock handling
- Café work front and back of house - experienced as a barista, server and cook
- Frequently and flexibly moving between departments mid-shift to meet demands
- Upselling products
- Taking phone calls
The Spice Bank – March, Cambridgeshire
Waitress (September 2017 – November 2017)
- Communicating with customers
- Taking orders from them both in person and over the phone and relaying these to other team members
- Bartending work
- Cleaning
- Organising orders going out to delivery staff
Volunteer work
Aria Court Care Home – March, Cambridgeshire
Assistant activity coordinator (September 2018 – March 2019)
- Planned activities for residents, such as games, baking, and day trips out
- Many of the residents I worked with had health conditions which meant I had to learn how to adapt activities and my care to suit them
Education
Medicine and Surgery MBBS – Newcastle University
September 2020 – present
A-levels – Neale Wade Academy, March
September 2017 – June 2019
Psychology – A, Biology – B, Chemistry - C
GCSEs – Neale Wade Academy, March
September 2012 – June 2017
9 A* or equivalent grades
1 A grade
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