Chandan Ghoshal

A resourceful, hard-working and dedicated individual with outstanding accounting, customer service, analysis, and business skills. Exhibits a proven ability to develop and incorporate project timelines and determine processes to remain on schedule. Possesses leadership and supervisory experience. Demonstrates multi-tasking abilities required to meet demanding deadlines while maintaining the highest quality standards. Articulate and proactive, combining a professional and confident approach with excellent interpersonal skills. Offers excellent decision-making skills and problem-solving abilities. Communicates concisely at all levels. Expertly fosters a team achievement atmosphere to accomplish organizational goals.

● Manage AM/PM shift of 12 warehouse staffs, daily job briefing and planning with shift supervisors ● Drivers job area scheduling and airport job planning ● Warehouse management for handling of day to day parcel movements ● Inbound courier materials custom clearance through ICE and CNS system. Liaison with custom on clearance of custom held shipments ● Supervise processing of 38000 parcels per month distribution in UK and Europe ● Supervise processing of 6000 parcels per month export to various International destinations ● Manage warehouse health & safety issues ● Perform yearly fleet administration and others operational insurance administration ● Supervise imports cargo clearance and delivery process ● Coordinate with foreign subsidiary customers, network manager and customer service on operational customer service issues ● Report on monthly operation KPI’s to board ● Perform continuous operational cost control to contribute profit in business ● Coordinate with various vendors on rates negotiations and new service introduction to the business ● Work on yearly operational budget and present to the management ● Quality checking on parcels movements

B.Com - Accountancy, BO, BM, Sec. Practice, Commercial Law, Calcutta University, India, 1992 to 1996