Charlotte Martin

An enthusiastic, highly motivated, and dedicated employee with excellent ability to coordinate multiple directors' schedules and provide administrative support to Human Resources. Maintain a positive outlook and disciplined work ethic. Capable of managing business travel requirements effectively and cost-efficiently. A dependable and efficient individual who can function and remain effective in a fast-paced environment. Proven record of organizing internal and external corporate events with successful results. Strong communication skills and listening skills. An excellent sense of prioritisation and strong attention to detail. Committed to personal growth and continuous learning and development. 

Personal Assistant to Managing Director and Finance Director

• Responsible for diary management, travel arrangements, and expenses for executives’ diaries. 
• Acting as the point of contact among executives, employees, clients, and other external clients.  
• The preparation of meetings for executives, including the follow-up and closure of all key actions. 
• Manage executive inbox, ensuring time is managed efficiently and actions and requests are handled appropriately. Dictation via the telephone is required when away from the office.
• Format information for internal and external communication – memos, emails, presentations.
• Office supply inventory and management of IT equipment. 
• Coordinated staff events, including regular annual events, charity and fundraising events. 
• Assisting the Managing Director in achieving the company's Corporate Social Responsibility objectives, as well as supporting Berkeley Foundation's representative.
• Organising VIP factory tours, including organisation catering, executive cars, and presentations.
• Maintain and file electronic personnel files on SharePoint.
• Working alongside Office Manager and holiday cover for reception.
• Onboarding of new joiners, submission of monthly payroll, management of attendance, sickness, and absence.

Personal Assistant to Multiple Executives, 

• Implemented, demonstrated, and adopted a flexible and resourceful approach to support the company's priorities and objectives.
• Responsible for managing multiple complex diaries for the Senior Management Team.
• Coordinated meetings between global management teams across multiple time zones. 
• The first point of contact and host of visitors at the business, delivering an exceptional level of customer care.
• Assisted in organising the company's internal and external events with customers and employees.
• Assigned responsibility for coordinating internal and external meetings, including equipment hire, catering, travel, and document preparation.
• Conducted a comprehensive cost control process with the Global Management Team, tackling travel, entertainment, accommodations, and general office expenses.
• Provided cost-effective analysis of all corporate travel bookings, including accommodation, transport, car rental, visas, and exhibition tickets.
• Supported the HR head and the HR department with administrative duties.

⮚ CPD - Course for Professional Development, 2 Year Online Course 

Level 7 Diploma                                                                                                        August 2020 - August 2022

Executive PA (PASSED)

⮚ The Leigh Academy, Dartford, DA1 1QE 

A-Levels                                                                                                                September 2008 – May 2010 

Applied Art and Design (A), Textiles (B) 

GCSE’s                                                                                                                   September 2003 – June 2008 

English (C), Maths (C), Science (C x4), ICT (A), Textiles (B), Dance (A – Merit), Art (A*)