chetan Dhawan

Crew Member – Creams Café Sep 2021 – Nov 2021
▪ Strived to provide high levels of customer service / satisfaction when serving customers, to promote return custom and business growth.
▪ Supported management in marketing and promotion of products at the point of sale through up / cross selling.
▪ Held involvement in dessert preparation and ensured complete cleanliness and tidiness of the store at all times.
▪ Kept personal presentation standards to a high level to meet Creams Cafes’ requirements and brand guidelines.
▪ Resolved issues and conflict situations in a tactful manner to ensure team cohesion and achievement of targets.
▪ Exhibited attention to detail in all work undertaken, and alerted Managers of hazards / dangers appropriately.
▪ Maintained strict adherence with health and safety / food safety guidelines for business compliance.
Research Analyst – Mastertrust Capital Services Ltd Jul 2020 – Dec 2020
▪ Developed strong, professional relationships with investors and facilitated multi-point access to invest in various financial products and maximise profits.
▪ Worked with the Research & Advisory Team and recommended high quality investments across various asset classes.
▪ Utilised the company's master picks, which included intra-day calls, delivery calls, F&O strategy and swing trades.
▪ Assisted investors by providing information which helped them to mitigate risks whilst achieving optimal returns.
    
Trainee – Gulmohar Township India Pvt. Ltd Mar 2022 – Sep 2022
▪ Provided advice and guided customers on the acquisition, sale and leasing of real estate properties.
▪ Studied the local market / competition and promoted properties appropriately to drive an increase in business.
▪ Compared current properties with similar recently-sold properties to determine competitive market prices.
▪ Negotiated with potential sellers and buyers and acted as an intermediary to facilitate the closing of property sales.
▪ Obtained information on mortgages and taxes from the appropriate authorities and provided assistance on legal
paperwork during transactional stages

▪ Strong theoretical and practical knowledge of business gained through academia and work experiences, including the fundamentals of business operations including management practices, strategy, operations, finance, marketing and HR.
▪ Deep understanding of the purpose and functioning of organisations within the dynamic business environment.
▪ Capability to undertake business analysis processes and support teams in achieving core objectives.
▪ Rational and logical approach to problem solving with excellent analytical and researching skills.
▪ Well versed in working collaboratively as part of multi-disciplinary teams to achieve targets in line with expectations.
▪ Clear communicator with customers, team members and management to build professional relationships.
▪ Proficient in the use of IT / software packages including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
▪ Good team player with an abundance of personal energy, passion and drive. 

I am a highly motivated and enthusiastic graduate seeking to harness opportunity from the comprehensive understanding of business developed from a BSc (Hons.) in Business Administration at the University of Bath, as well as work experiences across the hospitality, financial services and real estate sectors. Genuine passion for working in commercial environments and performing to an exceptional standard both independently and as part of teams in order to achieve core objectives. An ambitious individual, striving for excellence in the quest to apply skill sets and knowledge within a new, challenging role.
EDUCATION
2019 – 2023: BSc (Hons.) Business Administration – University of Bath
Areas of Study: Contemporary Issues in Business and Society; Strategy and HRM; Doing Business in China; Entrepreneurship and Innovation.