Cheuk Sze tracy Chan

I’m Tracy from Hong Kong, I have been work as sales assistant with over 6 years of experience in retail. Maximises sales by offering exceptional customer service by helping others, handling disputes and providing full knowledge of Product . Dedicated to delivering positive shopping experience for customers.

Tory Burch Far East Ltd
Tory Burch Elements Store Hong Kong
Senior Sales Associate Apr 2021-Mar 2022
As a Senior sales associates, I was leading junior associates in maintaining the company’s visual standard. Good communicated effectively to determine customer needs, provide recommendations and upsell services. I also had some jobs duties in this store( eg :VM specialist, OT balance specialist, key holder)

Roger Vivier-Tods Group
Roger Vivier Elements Store Hong Kong
Senior Sales Associate Jan 2016-June 2020
As a Senior sales associates, I was leading junior associates in maintaining the company’s visual standard. Provided helpful, attentive sales support to generate positive customer feedback. I also had some jobs duties in past few years( eg :VM specialist, repair specialist, OT balance specialist, key holder)

Scotch & Soda-ImagineX Group
Scotch & Soda Harbour City Store Hong Kong
Sales Associate Apr 2015-Jan 2016
Scotch & Soda is an Amsterdam-based fashion brand that offers eclectic collections, known for its rich details and considered sense of style

H&M
Part-time
May 2011- July 2012
Good communication with customer, and good teamwork with colleagues

2009 - 2012
Hong Kong Institute of Vocational Education(IVE) Graphic Information Design
2008-2009
Yijin Project-Child care
2005-2008
Caritas Wu Cheng-Chung secondary school
2003 - 2005
St. Margaret's College