
Chiemenam Nnodua
Customer Service / Support
About Chiemenam Nnodua:
Experienced business professional with over seven years of expertise in customer service, financial operations, and project management. Proven ability to drive business growth through strategic planning, financial analysis, and operational efficiency. Skilled at fostering strong customer relationships, optimizing processes, and leading teams to achieve performance targets. Equipped with an M.Sc. in International Business with Data Analytics, I am passionate about leveraging data-driven insights to enhance business strategies and customer experiences. Adept at managing end-to-end business operations, from financial reporting and analysis to marketing and logistics, I am committed to delivering results and driving innovation.
Experience
With over seven years of experience in customer service, financial operations, and project management, I have successfully led teams, optimized business processes, and enhanced customer experiences. As the founder of AiceyTreats, a cashew nut processing company, I secured the TEF Grant, scaled operations, and built a loyal customer base. Additionally, my tenure at First Bank of Nigeria saw me increase profitability, drive digital adoption, and improve service delivery. I specialize in strategic planning, financial reporting, and operational efficiency, consistently delivering results in fast-paced, dynamic environments.
Education
I am currently pursuing an M.Sc. in International Business with Data Analytics at Ulster University, Birmingham, UK. This program has equipped me with advanced skills in global strategy development, data analysis, and international entrepreneurship. Key modules include International Business Research, Global Marketing and Sales, and Data Analytics, providing me with a strong foundation to drive data-driven business decisions in global markets.
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