
Chloe Depledge
Customer Service / Support
About Chloe Depledge:
I am ambitious and always try to set myself challenging goals and I work with absolute conviction towards achieving these goals. I seek advice and help when necessary in achieving these goals, which I respond positively. I enjoy working with others, sharing my ideas and hearing their viewpoints, this may offer a different perspective, which helps me to develop my ideas in a more considered way. However, I am also comfortable working independently and on my own initiative. I thrive on challenge and I continuously seek out new opportunities to develop my thinking and my skills set. I am a happy and positive person and confident in my own abilities, if I set my mind on something I am incredibly focused and settle at nothing less than my best.
Experience
Social Media Manager
Cybergogo - WirralOctober 2018 to Present
I am a confident and ambitious person and I have a natural rapport with people. My work experience has enabled me to develop strong marketing skills and a detailed understanding of branding and using social media to benefit our clients needs. I onboard clients and maintain relationships. I actively network at least 3 times weekly.
- Campaign planning and performance monitoring
- Data analysis
- Social media content creation
- Proposing effective marketing strategies
- Developing, implementing and measuring campaigns
- Competitor Analysis
- Copywriting for websites
- Graphic Design
- Actively networked with potential clients.
- Onboarded new clients, providing personalised consultations to understand their needs and goals.
- Managed client accounts, ensuring consistent communication and delivering measurable results.
- Cultivated and maintained strong relationships with clients, resulting in a high client retention rate.
Operations Assistant
The Lawn People - WirralJune 2014 to June 2018
I worked here part time throughout my Sixth Form studies, full time in the holidays.
Duties included:
- Maintaining customer databases
- Creating invoices
- Assist with daily allocation of tasks for the lawn technicians
- Dealt with customer service issues and credit control, both verbally and in writing.
- Apply aspects of The Data Protection Act
- Data Harvesting
- Email and text notifications
- Marketing literature
Education
10 GCSES A*-C
a level history -B
a level english - B
a level religious studies - A
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