Chuka Akurienne

SIA Licenced Security Operative with over 35 years of experience in the security industry, including retail, corporate events and educational environments. Skilled in customer service, health and safety protocols, incident investigation, and operating security systems. Demonstrated ability to work as part of a team and maintain a safe and secure environment.

As an experienced and dedicated SIA-licensed security operative with over 35 years in the security industry, I bring a wealth of knowledge and expertise to any position I undertake. My extensive background encompasses various environments, including retail, corporate events, and educational settings. This diverse experience has equipped me with a unique skill set and a comprehensive understanding of security protocols, customer service, and safety measures. I am confident that my skills and dedication make me a valuable asset to any organisation.

In my current role at CIS-Security Service Limited, I have consistently demonstrated my ability to maintain a safe and secure environment across multiple settings. My responsibilities include conducting patrols, monitoring premises for security threats, and ensuring the safety of guests during corporate events. My proactive approach and keen attention to detail have enabled me to identify and mitigate potential risks effectively. Additionally, my strong interpersonal skills allow me to interact positively with guests, ensuring they feel secure and welcome.

During my tenure at Imperial College, I honed my skills in both operational security and customer service. My role involved meeting and greeting students, staff, and visitors, conducting internal and external patrols, and responding to emergencies. I was instrumental in implementing health and safety protocols, operating CCTV surveillance systems, and controlling building access. My ability to manage emergency incidents, including providing First Aid, underscored my readiness to handle high-pressure situations effectively. My contribution to fire drills and incident investigations further solidified my reputation as a reliable and competent security professional.

As a leading security officer at Whiteleyes Shopping Centre, I was responsible for maintaining a secure environment for shoppers and staff. My duties included surveillance, incident reporting, and conflict resolution. Over the years, I developed strong leadership skills, which enabled me to manage a team of security officers effectively. My commitment to maintaining high security standards was evident in the positive feedback from both colleagues and management.

My early career in security started with roles at WH Smith, Tower Records, and Burton Guards. These positions provided me with foundational skills in security operations and customer service. I quickly learned the importance of vigilance, prompt incident response, and maintaining a courteous demeanor in all interactions. These experiences laid the groundwork for my future success in the security field.

Throughout my career, I have developed a broad range of skills that are essential for effective security operations. These include:

- Teamwork: I excel in collaborative environments, working seamlessly with colleagues to ensure a cohesive approach to security. My ability to lead and support team members has been critical in achieving our security objectives.
- Organisational Skills: My methodical approach to security tasks ensures thoroughness and efficiency. I prioritise tasks effectively, ensuring all security measures are upheld.
- Risk Management: I possess a keen ability to assess potential risks and implement appropriate measures to mitigate them. This proactive approach helps prevent incidents before they occur.
- Communication: Clear and effective communication is crucial in security. I ensure that all relevant information is conveyed accurately and promptly to all stakeholders.
- Conscientiousness: My attention to detail ensures that all aspects of security operations are meticulously managed. I am diligent in my duties, ensuring nothing is overlooked.
- Motivation and Integrity: I am driven by a strong sense of duty and integrity. My commitment to maintaining a safe environment is unwavering, and I approach my work with dedication and honesty.
- Customer Service: My ability to interact positively with the public enhances their sense of security. I am adept at resolving conflicts and providing assistance in a courteous and professional manner.
- Leadership: My leadership experience enables me to guide and mentor junior staff, fostering a supportive and effective team environment.

Beyond my professional skills, I am flexible and adaptable, willing to travel and undertake both day and night shifts as required. My interpersonal skills allow me to build positive relationships with colleagues, clients, and the public. I am motivated by a desire to ensure the safety and security of those I serve, and I approach my work with a high degree of professionalism and integrity.

In conclusion, my extensive experience, comprehensive skill set, and unwavering commitment to security make me an ideal candidate for any security operative position. I am confident that my ability to manage risks, handle emergencies, and provide exceptional customer service will contribute significantly to the safety and success of your organization. I look forward to the opportunity to bring my expertise to your team and contribute to maintaining a secure and welcoming environment.

My educational background and certifications further bolster my qualifications. I hold a Higher National Certificate in Business Management from the College of Arts & Science in Limmasol, Cyprus, and a West African School Certificate from Community High School in Ezilo, Anambra State, Nigeria. Additionally, I have completed in-house security training at Imperial College, covering security operations, risk assessment, and emergency response procedures.

My certifications include:
- First Aid Certification (2025)
- Fire Safety Certification (2023)
- SIA Door Supervisor License (2024)

These certifications reflect my commitment to continuous professional development and staying current with industry standards.