Claire Townrow

I am an experienced HR/OD, business transformation and change professional with over 25 years working across the public and private sector.

I am focussed & excellent with people across multi-disciplinary departments & organisations with all levels of staff.  I have the ability to engage and develop creative ideas whilst motivating and challenging individuals and teams to test the status quo, building sustainable improvements and embedding them at scale.  I have a strong commitment to equality, diversity and inclusion evidenced by my personal renowned ethical standards and integrity setting with high expectations for performance & improvement whilst leading by example, considering & then articulating the long-term solutions.  I am action-oriented with a ‘can-do’ attitude & I am never afraid to make tough decisions supported by my strong communication skills and I am always looking for development opportunities. 

My career has continuously required me to adapt to different challenges at a local and national level.  My in-depth understanding of legislation, regulations and the emerging trends in the sector enable me to adapt and flex according to the organisations requirements.  

• Level 7 Certificate in Human Resources, Organisation Design and Organisation Development – Distinction, Chartered Institute of Personnel and Development (CIPD)
• Master of Science Degree (MSc) in Strategic Personnel and Development, University of Hull
• Certificate in Personnel and Development (MCIPD), DMS Consultancy
• Post-graduate Diploma in Public Service Management, University of Birmingham (Modules: Performance Management, Procurement Project Management, Politics, Policy Making and Partnerships)
• BA Honours Degree, University of Leicester Combined Studies/Social Sciences – Psychology, Education, English Literature and Sociology