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Clare Gleitzman

Clare Gleitzman

Customer service

Customer Service / Support

Waltham Cross, Broxbourne District, Hertfordshire

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About Clare Gleitzman:

Hi, I’ve worked in retail in store and online for 10+ years. Been online customer service for the last 6 years and looking for new opportunities.

Experience

Senior customer service advisor and team supervisor

live chat, email, social media

escalated issues support team of 10

support business roll out of new live chat platform over the past year including partner sites in India and Philippines 

kpi focus with team and operational goals

 

Education

Level 3 apprenticeship in supervising a team

level 3 Customer service- content completed during pandemic but no gateway to qualify

DUT Bordeaux university, France ’International development studies’

3 A levels & 10 GCSE

 

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