About Clare Gleitzman:
Hi, I’ve worked in retail in store and online for 10+ years. Been online customer service for the last 6 years and looking for new opportunities.
Experience
Senior customer service advisor and team supervisor
live chat, email, social media
escalated issues support team of 10
support business roll out of new live chat platform over the past year including partner sites in India and Philippines
kpi focus with team and operational goals
Education
Level 3 apprenticeship in supervising a team
level 3 Customer service- content completed during pandemic but no gateway to qualify
DUT Bordeaux university, France ’International development studies’
3 A levels & 10 GCSE
Professionals in the same Customer Service / Support sector as Clare Gleitzman
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