Clare Rozario

Commercial Leadership, Programme Delivery & Value-Driven Partnerships 

• Managed complex IT and multi-sector supplier relationships, aligning capabilities with long-term strategic goals and programme outcomes. 
• Delivered year-on-year savings through effective commercial negotiation, performance-based frameworks, and programme-level cost control. 
• Drove technical innovation by fostering supplier-led solutions and co-development initiatives that enhanced service delivery and operational resilience across projects and programmes. 
• Achieved significant uplift in supplier performance through structured governance, KPIs, value creation, and joint continuous improvement initiatives—embedded within programme delivery frameworks. 
• Championed long-term supplier partnerships, fostering trust, innovation, and mutual growth with strategic suppliers across transformation programmes. 
• Embedded ESG principles and responsible business practices into supplier strategies, ensuring ethical sourcing, environmental sustainability, and social impact were integral to procurement and programme delivery. 
• Oversaw cross-functional project portfolios, integrating supplier performance with delivery milestones, risk management, and stakeholder engagement to ensure successful programme execution. 

Strategic Supplier Management & Transformation 

• Designed and implemented lean, scalable operating models that drive agility, efficiency, and long-term value creation. 
• Developed supplier strategies that unlock measurable value across cost, performance and innovation dimensions. 
• Led major transformation programmes that redefined procurement and supplier engagement models, driving measurable improvements in supplier performance, cost control and service quality. 
• Transformed the source-to-pay platform at OVO Energy, improving compliance, spend visibility, and operational efficiency while reducing transactional overhead. 
• Redesigning procurement services into an effective category management model—driving greater agility, strategic focus and deeper supplier collaboration to unlock long-term value. 

Regulatory Engagement & Stakeholder Influence 

• Built trusted relationships with Ofgem, Cabinet Office Crown Representatives, and Strategic Supplier Directors, influencing supplier strategy and regulatory engagement, ensuring transparency, compliance and strategic alignment with industry standards. 
• Collaborative focused engagement with senior stakeholders, shaping strategic direction through clear communication, commercial insight and enabling cross-business synergy for high-impact delivery. 

Leadership & Culture 

• A dedicated and energetic leader that develops an autonomous and empowered team culture, unlocking potential and accelerating capability growth. 
• Recognised for strong coaching capabilities, developing future talent, nurturing leadership opportunities and cultivating resilient teams that thrive in fast-paced, changing environments.

Leadership 

• Effective Strategic Planning and Thinking (TKA) 
• Inspiring Leadership Programme (PL) 
• Leadership Management & Behavioral Development Diploma (SSL) 
• Retail Management Competence Diploma (BIIAB) 

Service Operations/Customer Experience 

• Professional Service Strategy Development Diploma (ICS) 
• Professional Service Assessor and Internal Verifier (ICS) 
• Lean CX Service Improvement Programme (SSL) 
• ITIL Service Management Principles 

Supplier Management/Commercial 

• Global Knowledge Effective Vendor Management 
• Gartner Sourcing, Procurement and Vendor Management 
• Strategic SRM Leadership Programme 
• CIPS Level 4 – In progress 
• Sustainability Supply Chain Leader on Net Zero Strategy 

Project Management / Transformational Framework / CI 

• Hemsley Fraser Effective Project Management 
• Prince 2 Foundation & Practitioner 
• Agile, Lean & Scrum Methodology Coaching 
• Lean Six Sigma Green Belt 

Learning & Development 

• D32 NVQ Assessor, D33 NVQ Advanced Assessor (HAB) 
• D34 NVQ Internal Verifier (HAB) 

Risk & Safety 

• Advanced Health and Safety at Work (CIEH) 
• Effective Risk Management (IOSH) 
• Safety for Senior Executives (IOSH) 

Education Profile Secondary School

• 1983-1987 Cardinal Newman School, Hove, Sussex – 8 O’ Levels 

Technical & Professional Skills

• Digital Proficiency: Microsoft Office Suite, Google Workspace, Workday and Oracle ERP platforms, Ivalua and Workday S2P Platforms
• Leadership & Development: Experienced Mentor and Career Coach, supporting professional growth and capability building
• Ethical Impact: Advocate for Responsible Business Practices and Sustainability, championing values-led transformation
• Full UK Driving Licence

Volunteering

• LOCOG London 2012 Paralympic Games: LOCOG Committee and Games Maker (2011-2012) 
• RNLI: Head of Water Safety - Newhaven Lifeboat Station (2024 – present)