Craig Brookes
Upper Management / Consulting
About Craig Brookes:
Customer Experience Manager for a global Pension and Insurance firm. Experience working to deliver good outcomes for customers across Banking, Mortgages and Insurance. I am passionate about supporting the needs of all customers, including those experiencing vulnerability. I am a proven leader and confident in driving teams to sucess.
Experience
Customer Experience Manager for large Pension and Insurance provider, Phoenix Group. June 2023-Present.
Vulnerable Customer Manager for Secured Lender, Together Money. Jan 2018 - June 2023.
Mortgage Advice Manager and Trainer for High Street Bank, Co-op Bank. September 2010- Jan 2018.
Education
GCSE'S, A-Levels and CeMAP.
Professionals in the same Upper Management / Consulting sector as Craig Brookes
Professionals from different sectors near Manchester, Manchester
Becky Firth
Head of Marketing / Marketing Director
Marketing / Advertising / Public Relations
Other users who are called Craig
Craig Mastalerz
Property Maintenance . Managment & refurbishment.
Construction / Facilities
Jobs near Manchester, Manchester
-
We are seeking an experienced Customer Experience Manager/Senior Service Advisor to lead our service front line and deliver outstanding customer journeys. · ...
Stockport2 weeks ago
-
We are looking for an experienced Customer Experience Manager to sit at the heart of our customer product and commercial teams., · This role combines hands-on support of technical customer issues with proactive management of key customer relationships ensuring issues are understo ...
Barnsley S2 weeks ago
-
We are creating a new Customer Experience Hub,a modern multi-channel service centre that delivers high-quality accessible responsive support every time. · Werenow looking for an inspirational Customer Experience Hub Manager to leadthis exciting new service and drive a consistentl ...
Stockport4 weeks ago