
Craig Smith
Customer Service / Support
About Craig Smith:
A highly adaptable, confident and results driven IT Engineer, pro-active in developing new and existing skills, whilst accomplishing my daily targets.
Train, lead and mentor new and current members of the team promoting a good working environment where new colleagues can prosper.
Demonstrating a high level of communication skills with a broad range of customers in providing explanations of technical problems in a straightforward manner, I must be calm and purposeful with customers who are often under a lot of work pressure.
Constantly problem-solving using initiative to analyse and instantly react, adapt, improvise and overcome in highly intense situations.
Experience
A highly adaptable, confident and results driven IT Engineer, pro-active in developing new and existing skills, whilst accomplishing my daily targets.
Train, lead and mentor new and current members of the team promoting a good working environment where new colleagues can prosper.
Demonstrating a high level of communication skills with a broad range of customers in providing explanations of technical problems in a straightforward manner, I must be calm and purposeful with customers who are often under a lot of work pressure.
Constantly problem-solving using initiative to analyse and instantly react, adapt, improvise and overcome in highly intense situations.
Education
Level 3 BTEC in computing
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