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Whitehaven
Craig Smith

Craig Smith

IT Work

Customer Service / Support

Whitehaven, Copeland District, Cumbria

Social

About Craig Smith:

A highly adaptable, confident and results driven IT Engineer, pro-active in developing new and existing skills, whilst accomplishing my daily targets.

Train, lead and mentor new and current members of the team promoting a good working environment where new colleagues can prosper.

Demonstrating a high level of communication skills with a broad range of customers in providing explanations of technical problems in a straightforward manner, I must be calm and purposeful with customers who are often under a lot of work pressure.

Constantly problem-solving using initiative to analyse and instantly react, adapt, improvise and overcome in highly intense situations.

Experience

A highly adaptable, confident and results driven IT Engineer, pro-active in developing new and existing skills, whilst accomplishing my daily targets.

Train, lead and mentor new and current members of the team promoting a good working environment where new colleagues can prosper.

Demonstrating a high level of communication skills with a broad range of customers in providing explanations of technical problems in a straightforward manner, I must be calm and purposeful with customers who are often under a lot of work pressure.

Constantly problem-solving using initiative to analyse and instantly react, adapt, improvise and overcome in highly intense situations.

Education

 Level 3 BTEC in computing

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