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Norwich
Daniel Folakolade

Daniel Folakolade

I’m a student

Restaurants / Food Service

Norwich, Norwich District, Norfolk

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About Daniel Folakolade :

I’m currently studying law at the university of east anglia.  I love playing football, meeting new people and eating food. I’m always dedicated and committed to any  related activity.

Experience

Waiting staff/Bar staff | constellation Agency | Jan 2023 – August 2023

• Worked multiple times at Chelsea FC stadium (Stamford bridge), Tottenham Hotspurs stadium (White hart lane), The Henley Regatta Event, Newbury Racecourse.​

• provided exceptional customer service by promptly greeting and attending to guests' needs, ensuring a positive dining experience.​

• I was able to effectively communicate with kitchen staff to ensure accurate order delivery and resolved any customer inquiries or concerns.

• Demonstrated the ability to handle a high volume of customers during peak hours while maintaining a courteous and professional demeanour.​

• Participated in inventory control and communicated inventory issues/concerns to manager. ​

• Operated cash registers and managed financial transactions such as Returns, exchange and introduced   promotions to customers.​

• I collaborated with fellow waitstaff to ensure smooth operations, including table setup, order taking, and bill processing.​

• I helped to assist in maintaining cleanliness and organization of the dining area, contributing to a pleasant atmosphere for guests.​

• I always received positive feedback from customers for my friendly attitude, efficiency, and attention to detail.

Cash Supervisor | Lacoste, The 02 London| – December 2021 - February 2022.

• Responsible for opening or closing the store. ​

• Counted cash in register drawer and safe at beginning and end of operating hours, reconciled cash drawer accounting for errors and resolving discrepancies. ​

• Computed and recorded totals of transactions on a daily basis. ​

• Ensured cashiers comply with all store policies and operating procedures and Trained cashiers in job functions. ​

• Ensured all loss prevention standards are implemented, managed daily cash office inventory. ​

• Operated cash registers and managed financial transaction.

• Maintained checkout operations by following policies and procedures and reporting needed changes. ​

• Maintained a safe and clean working environment by complying with procedures, rules, and regulations.

• Register sales on the cash register by scanning items, itemizing, and totalling customers’ purchases. ​

Black Humanities Project UEA| May 2022 – August 2022.

• I worked as a student co-ordinator for this project.​

• The project’s aims were to provide support, opportunities, and a safe space for students of black heritage to explore where studying in the Humanities could take them.

• Created a documentary with a team highlighting Norfolk’s minority pioneers e.g. Justin Fashanu.

• Supervised students during events lunch and dinner

• Ensured the students were quiet and organised during lunch and asked for permission before leaving their seats. ​

• Ensured students kept out of areas that are out of bounds and did not leave the university premises. ​• ​Attended to pupils who are sick or injured, ensured they received appropriate medical attention, and reported any serious accidents. ​

• Dealt with misbehaviour and reported any problems I was unable to resolve to the supervisor.​

• Assisted year 9- year 11 students with a variety of tasks. ​

Education

I’m currently studying law at the University of east anglia, norwich.

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