Dave Gardner

Highly effective and adaptable IT Professional with over 25 years’ experience of driving change, projects and support within a diversity of organisations. Focussed to deliver on time and on budget. An advocate of continuous improvement and professional development, builds and nurtures highly productive teams, proving that the combination of motivated and empowered people, clear requirements, creativity and strong processes is a winning one.
Now looking for a new challenge and keen to do something different but use my skills developed over many years.

IT Delivery Manager
Unipart Logistics, Nuneaton | July 2023–Jan 2025
• Delivery Manager for multiple clients, deploying software releases. 
• Managed the team supporting the client, covering both commercial and technical areas. Co-ordinated the workload of resources assigned to that client and worked directly with the client on release management and end to end testing, co-ordinating timelines and resources.
• Project managed a compliance remediation project for a major client after an audit. Clarified owners for each finding and progressed these through to completion, at all times keeping stakeholders informed.
• Regular tasks included Stakeholder Management, maintaining Planners and Budget Trackers, managing Risks and Issues, Escalation Management, Resource Management (incl.Timesheets), cutover activity and deployments.
• Learned the Google platform and developed a forecasting tool for resources used across all clients until another solution was found.

IT Operations Manager
Miele GB, Abingdon | Jul 2022–May 2023
• Managed a small IT Support team and was responsible for all systems (not ERP or CRM) including Telecoms. 
• Maximising the organisations use of M365, enabling take up of Power Automate and Power BI.
• Built a training suite around the use of Teams and other M365 products.
• Modified the teams’ working hours to be a better fit for optimum support period. Introduced check in's.
• Implemented a Digital Signage solution, produced meeting room troubleshooting guides.
• Completed ISO Audit, introduced annual review of all the Process and Procedures and covered the Data Protection Officer role.

Head of TechnicaI Operations
Prolinx Ltd, Swindon | Jan 2021–May 2022 
• Managed a team of 3rd Line Technical Engineers and also responsible for 1st and 2nd Line Teams.
• Worked closely with our Resourcing and Project Teams to balance workload and deliver priority projects. 
• Developed the company's first Communications Charter, implemented Digital Signage solution and Business Intelligence solution (Dundas).

IT Operations Manager, Head of Applications & Business Intelligence, Head of IT plus other roles
Bayer PLC, Newbury/Reading | Sept 1987–Oct 2020 
• Worked alongside global colleagues to direct the strategic planning and management of infrastructure, applications and operations adhering to global frameworks and KPI’s. 
• Developed the skills and motivation of an Operations team to become “Best in Europe” within Bayer. 
• Managed multiple re-organisations of IT organisation locally. The major one achieved £1m cost saving by consolidating three IT departments into one.
• Developed extensive Application Portfolio locallyusing Lotus notes, Sharepoint and Mendix platforms. 
• Managed the global roll-out of a new video platform which significantly enhanced internal collaboration.
• Delivered business improvement through the rollout of the Win 10 platform and the move to Office 365. 
• Led the transition of Application and Business Intelligence Portfolios onto new platforms, saving £100K.
• Presented new IT Learning methodology for UK and Ireland colleagues, which transformed the collaboration internally and enabled business efficiencies by maximising the user of the Microsoft platform. 
• Introduced agile project management methodology to Bayer and completed scrum master certification. 
• Headed Logistics implementation for multiple local SAP impementations. 
• Introduced new talent to the organisation with student placements and IT graduates.
• Highly successful Office move to new premises, built around new technologies and Change Management.
• Successful completion of multiple acquisition and divestment projects.
• Saved £300K by developing a Rebates solution internally. 
• Reduced overall local IT Budget from £12m down to £10m. 
• Acted as the Financial Controller for IT including Budgets, Forecasts, Actuals.
• Quality and Compliance officer for IT, developing revolutionary new compliance controls for IT. 
• Knowledge Engineer for UK & Ireland.
• Successful outsource of our in-house Warehouse, developing key interfaces and reporting packages.
• Project Managed two SAP implementations covering WM, SD, MM and FICO.
• Developed the first Carrier Self Billing system for the Warehouse.
• Implemented AMAPS at our Manufacturing Site.
• Consolidated from legacy ICL system to IBM and trained senior IT professionals on IBM software.

HND Computer Science