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Leighton Buzzard
David Critchley

David Critchley

Service Design and Transition

Upper Management / Consulting

Leighton Buzzard, Central Bedfordshire

Social

About David Critchley:

Dynamic service design and transition professional with over twenty years of experience in IT transformation and service delivery management. Experienced in delivering solutions during business growth and change. Achievements include delivering multi-million-pound projects with minimal risk and transitioning operational reporting processes. Proficient in creating operating support models and managing service documentation for large-scale projects. Skilled in delivering effective communications and presentations tailored to stakeholders.

Experience

A career that encompasses managerial and directorial experience within a rapidly growing and changing business and also as part of large corporate business structures. This has provided the opportunity to willingly gain an understanding of many areas of business operation and to adapt and grow with change. Throughout my career I have demonstrated how to deliver cost saving benefits through transformational change and improve resource efficiencies through process design and improvement and through detailed cost management. I have substantial experience in customer engagement and relationship management.

Education

AWS Certified Solutions Architect                                                                               2023

                  Certification, AWS

AWS Certified Cloud Practitioner                                                                                 2023

                  Certification, AWS

Agile PM Practitioner                                                                                                      2017

                  Certification, APMG

 

ITIL v3: Strategy, Design, Transition, Operation, CSI                                                  2015 - 2017

                  Certification, Axelos, QA

ITIL v3 Foundation                                                                                                            2013

                  Certification, Axelos, Knowledge Academy

Institute of Automotive Engineers and Assessors                                                      1990 - 1991

                  Certification and Affiliation, IAEA, Luton College

Institute of Motor Industries                                                                                            1989 - 1990

                  Certification and Membership, IMI, Luton College

BA(Hons) Geography                                                                                                         1982 - 1985

                  University College of Wales, Aberystwyth

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