Dayang Syamimi
Customer Service / Support
Services offered
An MBA graduate, actively seeking opportunities in the dynamic field of marketing, social media & event management. Equipped with extensive knowledge in social media marketing and data analysis, coupled with a deep understanding of strategic marketing principles acquired through project and self-driven online business venture. Demonstrated ability to adapt and excel in diverse environments, having pursued three distinct courses of study, and worked across various job scopes. Eager to leverage my skills, experience, and enthusiasm to contribute to the company’s growth and success.
Experience
Remote Legal Assistant
2022-2023
● Drafted and reviewed 15+ legal documents, demonstrating attention to detail legal acumen.
● Facilitated effective communication between clients.
● Negotiated commercial lease agreements, ensuring compliance with legal requirements and protecting company interests, resulting in cost savings of 15% for the company.
Sabah Bumiputera Chamber of Commerce (SBCC)
Sabah, Malaysia
Communication and Event Coordinator
2021-2022
● Successfully coordinated a variety of events, including conferences, seminars, charities, networking sessions from conception to execution, ensuring seamless logistics and with an average of 200 participants per event.
● Developed and implemented communication strategies to promote events, achieved a 20% increase in event engagement on various channels, including social media platforms through targeted content and interactive campaigns.
Online Business Venture Malaysia
Self-employed, Online Business via Instagram
2017-2019
● Developed and executed a comprehensive personal online branding strategy. Conducted market research in the accessories industry by leveraging the current market opportunities. Utilized SEO techniques to optimize online visibility and attract target audience.
● Independently managed the entire business lifecycle, from logo and packaging design to social media marketing, customer interaction, order fulfillment, and after-sales service. Implemented email marketing campaigns to drive customer engagement and retention.
● Established a compelling Instagram profile, attracting Malaysian influencers with over 500K followers who sought collaboration opportunities to promote the sunglasses, resulting in increased sales and brand awareness. Conducted competitive analysis to identify key market trends and opportunities for growth.
● Achieved a net profit of $30,000 within 1.5 years, demonstrating strong financial acumen and business success. Utilized analytics tools to track and optimize sales performance, identifying areas for improvement and cost-saving measures.
● Cultivated a dedicated following of 23K loyal followers through strategic content creation and engagement tactics.
Education
Leeds Beckett University Leeds, UK
Graduate Master in Business Administration: 1st Class 2022-2023
BPP University Leeds, UK
Barrister Training Course (Commercial Law) 2020-2021
University of Leeds Leeds, UK
Bachelor of Law, LLB (Year 3) 2019-2020
HELP University
Kuala Lumpur, Malaysia
Bachelor of Law, LLB (Year 1 & 2) 2017-2019
Management and Science University
Selangor, Malaysia
Foundation in Medical Science 2014-2016
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