
Deepanshi Madan
Customer Service / Support
About Deepanshi Madan:
I am an experienced aviation professional with over seven years of leadership and customer service expertise, having progressed from Cabin Crew to Inflight Manager at IndiGo Airlines. My career has equipped me with strong skills in organisation, documentation, communication, and team management, alongside proven ability to work with KPIs and performance metrics to drive improvements. I hold a Bachelor’s degree in Economics, which has strengthened my analytical and problem‑solving abilities. Recently relocated to the UK, I am eager to apply my transferable skills in administration and customer service roles, contributing to efficient operations and excellent service delivery.
Experience
I have over seven years of experience in aviation, progressing from Cabin Crew to Inflight Manager at IndiGo Airlines, where I developed strong organisational, documentation, and customer service skills. I also gained analytical and communication experience as a Senior Associate at WNS, working on Google digital marketing campaigns. With a Bachelor’s degree in Economics, I bring transferable skills in leadership, problem‑solving, and administration, now seeking to apply them in the UK.
Education
I hold a Bachelor of Arts (Honours) in Economics from Delhi University (2013–2016). This degree provided me with a strong foundation in analysis, problem‑solving, and communication skills, which support my ability to manage administrative tasks with accuracy and efficiency.
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