Dimitris Mastrogiannis

CIPD-accredited HR professional with over 5 years of experience in the UK and Greece, with expertise in recruitment, employee development, and succession planning. I have consistently delivered high-volume HR projects within tight deadlines and have a proven track record of mentoring young professionals, supporting their career growth.

Driven by a strong passion for Learning and Development, I have gradually expanded my focus across the wider HR spectrum. To support this progression, I completed a Postgraduate Diploma in International Human Resource Management and gained additional certifications in HR and L&D.

My experience working within multi-disciplinary teams has enhanced my ability to collaborate effectively while also working independently to meet business goals. Consistently praised by colleagues and senior management, I am recognised for my strong work ethic, attention to detail, and commitment to excellence.

HR People Consultant (Lloyds Banking Group – Edinburgh)

• Managed the end-to-end vetting process for new colleagues joining the Group, ensuring a smooth and efficient onboarding experience while maintaining high standards of data accuracy and confidentiality.
• Ensured full compliance with Home Office regulations and adhered strictly to the Group’s internal Colleague Screening Standards, mitigating risk and safeguarding the business against compliance breaches.
• Collaborated closely with internal teams and external third-party vetting providers to streamline screening processes, resolve delays, and continuously improve turnaround times, contributing to an enhanced candidate and hiring manager experience

People Onboarding Coordinator (Phoenix Group – Edinburgh)

• Led the training and integration of new team members by delivering structured onboarding sessions, developing training materials and guidance documents, and ensuring a smooth transition into the department’s workflows and culture.
• Took the lead on multiple Health & Safety initiatives for newly hired colleagues, managing end-to-end project delivery and collaborating with external providers to align vetting procedures with best practices and improve overall efficiency.
• Maintained full compliance with internal audits and legal requirements, overseeing key onboarding processes such as right to work checks, background screening, and document verification to ensure accuracy and regulatory adherence.
• Worked collaboratively with stakeholders across the HR function to deliver a cohesive, end-to-end onboarding experience. My contributions helped elevate the department’s visibility and reputation within the business, earning direct recognition from senior leadership for excellence in service delivery.

People Onboarding Administrator (Phoenix Group - Edinburgh)

• Maintained and updated internal HR online platforms, ensuring that user interfaces remained intuitive and up to date. Coordinated the review and publication of content, documented key HR processes and policies, and supported the digital experience for both new and existing employees.
• Oversaw the end-to-end employee onboarding experience, ensuring that new joiners received timely communication, essential resources, and a consistent introduction to company culture and policies.
• Supported the recruitment process by coordinating interview scheduling, issuing offer letters and other relevant documentation, and serving as a key point of contact between candidates, recruiters, and hiring managers to ensure a seamless candidate experience.
• Collaborated with internal teams and external partners on complex and sensitive HR matters, helping to resolve issues promptly and diplomatically. Took ownership of updating and maintaining the HR database to ensure data accuracy, confidentiality, and full compliance with relevant employment legislation and data protection regulations.

Human Resources Administrator (Hotel Athenaeum InterContinental Athens - Greece)

• Led the onboarding process for all newly hired employees, ensuring a seamless and engaging experience from offer acceptance to full integration. Managed all associated HR documentation, including drafting and issuing offer letters, employment contracts, and ensuring compliance with corporate policies and procedures.
• Developed and implemented improved methods for researching and administering employee benefits, such as health, dental, and other insurance plans. Provided clear communication and guidance to employees on available benefits, while also overseeing day-to-day employee relations for a core workforce of approximately 900 employees.
• Collaborated closely with senior leadership, including the Executive Director, Technical Director, and L&D Director, to define and develop strategic departmental goals, KPIs, and operational procedures. I played a key role in aligning HR initiatives with business objectives to support overall organisational performance.
• Coordinated and executed company-wide engagement initiatives and events, aimed at strengthening workplace culture, improving internal communication, and boosting employee morale across all levels of the organisation.

Assistant Director of Learning & Development  (Hotel Athenaeum InterContinental Athens, Greece)

• Represented the department on divisional and university-level committees, serving as a key liaison between the department and central functions such as HR, Accounting, and Finance. Actively contributed to cross-functional discussions, ensuring departmental needs and perspectives were effectively communicated and considered in institutional decision-making.
• Upheld consistently high standards of service delivery, demonstrating strong attention to detail, organization, and professionalism in all administrative and operational tasks, which contributed to a well-functioning and efficient work environment.
• Maintained accurate and up-to-date trainee records, including managing filing systems, monitoring compliance with training procedures, and ensuring all documentation met internal and external standards.
• Designed and delivered training seminars for young professionals and interns, supporting their practical development and helping bridge the gap between academic knowledge and professional practice. Many trainees successfully transitioned into more advanced roles, a reflection of the impactful training experience provided.

University of Essex - Colchester, UK                                                                           

Postgraduate Diploma : International Human Resource Management - CIPD Accredited

Alba Graduate Business School - Athens, Greece                                                      

Masters Degree : Tourism Management 

Deree College, The American College of Greece - Athens, Greece                          

Certificate of Higher Education : Communication 

Panteion University of Social & Political Science - Athens, Greece                           

Bachelor Degree : Sociology