Dipesh Agnihotri

I am an organised, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Sep 2022 - Sep 2023
Line Leader
Angard Staing Agency (Royal Mail Hub), Warrington,United Kingdom
Managing a team of production line employees.
Overseeing the production process to meet orders and deadlines. Optimising the eiciency of the production process.
Training and supervising new production line employees.
Monitoring the quality of the goods produced.
Ensuring the facility meets health and safety requirements.
Keeping records and recording data on inventory management, order tracking and the supply of materials.
Collaborating with other departments on logistics and other aspects of the business.
Working on Automatic Parcel Sorting Machine (APSS) If required.
Trained in Tracked 24/48 parcel * MFCO Trained * Grabber Trained * Non - Conveyer
Section /Non-Con setup Trained . Large/Small parcel shoots Trained
*Mail Sorter Trained.
Care Assistant
Serenity Healthcare Services, Bolton, United Kingdom
Key Responsibilities: Fully trained to use hoists for standing, mobile and bath, etc. * Slings of dierent types and sizes, moving and handling equipmeni, electric profiling beds, bed rails, bed levers, transfers boards and slide sheets, etc. Manage and update client and carer files on the system and also in hard copy.
Store Assistant/Operative
Nisa Local, Bolton
Key Responsibilities: Working eectively as part of a busy team, providing excellent customer service at all times. " Carrying out various duties including, cashiering, stock replenishment, stockroom duties and keeping the store clean and presentable at all times.
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction • Interacting with customers and identifying their needs and preferences • Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
Sep 2022 - Dec 2022
Apr 2022 - Sep 2022
   
SKILLS
Public speaking Adaptability Analytical Attention to detail Eective communication Excellent Communication Skills
Creative thinking Hardworking Strong work ethic Ability to motivate others
Leadership literacy Self-discipline Self-motivated Customer focused Team Player
Part of a team Collaboration
Active listening Administration
B2B sales Resuscitation
Care Planning cashiering Confidentiality Content creation customer satisfaction excellent customer service
Dealing with Enquiries
Data entry Healthcare Services Hospitality
Mail Sorter Nutrition
Health and safety Retail Sales
Store Management risk assessment Sales Management stock replenishment Managing sta Supervising
Time Management Skills
LANGUAGES
English Hindi Punjabi Marathi Himachali Urdu
    Jan 2019 - 2021
Volunteer Care Giver
Akshar Hospital, Nadiad, Gujarat, INDIA; INDIA
To listen to and talk with patients
• To do meaningful activities with patients eg read a newspaper/ book/ letter/ do a crossword/
play games/ simple cras.
• To assist with virtual visiting.
• To take patients out of ward e.g. for a coee
• To help ward sta with provision of refreshments, assisting access to food and drink e.g.
preparing food trays, opening packaging
• To help patients complete menus
• To provide companionship to patients who may have few visitors
• To provide a welcome to patients and visitors attending the ward or department.
• Provide directions and provide assistance with doors.
• Assist visitors to the ward with infection control procedures.
• Running errands for the patients such as going to the shop for a paper etc
• Participate (where appropriate) to assist sta to collect data e.g. feedback questionnaires
Artist
Freelance, India
Music Composer, Lyrical, Writer, Actor, Rapper, Singer, Worked with music directors and Wedding Choreographer.
Composing music in fit the range of dierent instruments and voices performing it.
Composing lyrics and music on all occasions for personalised birthday,Pre wedding songs,Write lyrics and oering the lyrics in Six languages English,Hindi,Punjabi,Marathi,Gujarati as well as music be involved in live performances or recordings of music and promoting it using dierent channels, such as social media. work with other music writers, artists and producers on a composition.
Actor worked on various projects such as stage show drama ,short movies and video songs on projects.
Manager
Diamond Gym, equipment and Sports, INDIA
Recruiting, training and supervising sta
• managing budgets
• enhancing profitability by organising and delivering an appropriate
range of fitness activities and programmes
• keeping statistical and financial records
• maintaining fitness equipment
• ensuring compliance with health and safety legislation
• maintaining customer service standards
• undertaking administrative tasks
• promoting and marketing the business
• dealing with enquiries, complaints and emergencies.
Jan 2014 - Jan 2022
Jan 2013 - Jan 2022

 Sep 2012 - Jan 2022
Manager/Owner
Cafe Leo night pool and snooker Club, Anand,Gujarat,India.
• Recruiting, training and supervising sta.
• Agreeing and managing budgets.
• Creating staing rotas.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities
and sales representatives.
• Making improvements to the running of the business and developing
the Cafe.
 

A-level (Certificate of Higher Education)
National Institute of open Schooling, India
Subjects: ENGLISH,HISTORY, POLITICAL SCIENCE,HINDI,SOCIOLOGY and GEOGRAPHY.
Board of state secondary and Higher Secondary Education
Bishop Cotton High School, India
Subjects :
ENGLISH (1ST LANG)
16 MARATHI (2/3 LANG)
15 HINDI (2/3 LANG)
71 MATHEMATICS
72 SCIENCE
73 SOCIAL SCIENCES
K7 INFORMATION TECHNOLOGY
P1 HEALTH & PHYSICAL EDUCATION P3 NCC/SEA CADET CORPS R6 PERSONALITY DEVLOPMENT
38 ENVIRONMENT EDUCATION
ISE I Integrated Skills in English
Trinity College London
Reading Merit Writing Merit Speaking Distinction Listening Distinction
 EDUCATION
2021 - 2022
2007 - 2008
 COURSES
2022 - 2022
  
 2022 - 2023
TRAINING COURSE IN PERSON-CENTRED CARE PLANNING &PERSONALISATION
VERITAS SC TRAINING CERTIFICATE OF COMPETENCE
HE COURSE COVERED THE FOLLOWING AREAS:
Understand the role of a Health Care Worker, Duty of Care, Equality, Diversity & Inclusion, Person Centred Care, Communication, Privacy &Confidentiality, Practical moving and Handling-Hoisting, Safeguarding adult &Children- Level 1&2, Handling Information/Complaints-Caldicott Principles. Infection Prevention &Control- RIDDOR & COSHH/Covid 19 Awareness, Health and Safety-Risk Assessment, Fluids, Nutrition & Hygiene, Dementia-Dols & Mental Capacity Act, Fire Safety Awareness, Basic Life Support including CPR- using UK Resuscitation guidelines