Dipti Hirani

   I am a highly motivated and skilled customer service professional with an experience of working in different challenging environments and able to deliver the best result working alone or within a team. A confident, reliable punctual and enthusiastic human being who enjoys helping people and loves to set great customer standards for herself and her colleagues.
  An analytical and commercially aware individual with excellent work ethic who thrives under pressure. An excellent communicator in all forms due to my education and past experience who can understand and help people at all levels. Having years of experience of customer service has helped me understand the needs of different people and made me a strong focused person who would be an asset to any organization. Outside of work also I am a creative person who enjoys cooking who has a passion for food 
 

Operation Officer – Signature Aviation      May 2022 – Present

Customer Service Supervisor– Collinson Group  May 2021 – May 2022

Customer Service Receptionist – Collinson Group        November 2020 – May 2021

Passenger Service Agent – Swissport       July 2020 – September 2020

Passenger Service Agent – Dnata            August 2019 – July 2020

Passenger Service Supervisor - Premiere Handling Ltd          May 2019 – July 2019

Team Leader Passenger Services – Premiere Handling Ltd    October 2018 - May 2019

Passenger Service Agent – Premiere Handling Ltd       May 2016 – October 2018

Visa Submission Officer – VFS Global      February 2015 – February 2016

Diploma in Office Skills – Pitman Training 2015

Bachelor of Commerce – India 2002