Doreen Dsouza

I'm Doreen Dsouza, a dedicated and driven second-year fashion undergraduate student with a strong desire to embark on a fulfilling career in the dynamic world of retail and sales. Fashion has always been my true calling, and I am excited to merge my academic knowledge with my practical skills to make a mark in this industry.

Cashier / Ice Cream Server Baskin Robbins, Coventry, West Midlands July 2023 - Present
Maintained cleanliness and organization in areas of establishment.
Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavours.
Processed sales transactions, including cash, debit, and credit.
Notified manager and peers of any issues, including the low inventory of ice cream and problems with electronics for immediate remediation.
Kept work area tidy and sanitary, promptly addressing spills and other messes.
Maintained separation between general-use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
Carefully scooped ice creams into cones and dishes, focusing on proportions and presentation.
Greeted incoming customers and provided friendly customer service.

Cashier / Waitress Shree Krishna Vada Pav, Solihull, West Midlands May 2023 – July 2023
Onboarded & delivered exceptional service to 200 customers per shift during peak times.
Served customers of all ages with speed and efficiency, keeping the team running smoothly.
Reported to each shift timely and ready to work.
Memorized over 100+ different menu items and helped guide guests to their ideal dining experience. Received the highest tip among all the server MTD.
Managed the POS & CRM system and entered 50+ orders per hour with zero errors.

Interned for a Third Year Fashion student (Harriet Cooper) at Coventry University West Midlands.

Owned a small online fashion jewelry business.
Successfully created an internet startup business based on my desire to run a fine jewelry store.
Drove sales by creating and publishing appealing photography and enticing merchandise descriptions.
Effectively maintained customer interest by keeping constant contact through interactive social media.
 

I am currently in my second year of a Bachelor's degree in Fashion, where I have honed my creativity and developed a solid foundation in design principles, textile knowledge, and fashion history. My coursework has allowed me to gain insights into the entire fashion production process, from concept to consumer.