Elaine Lam

Self-motivated and CIPD Level 5 qualified HR professional with hands-on experience managing employee lifecycle processes and supporting employee relations. Experienced in delivering face-to-face management training and contributing to high-impact HR initiatives. Recognised by senior leadership for strong interpersonal and organisational skills, with a passion for fostering a positive workplace culture. Ready to take on increasingly complex HR challenges and contribute meaningfully to team success.

CIPD-qualified HR professional with experience supporting the full employee lifecycle across fast-paced and people-focused environments. Most recently serving as an HR Assistant at FACT Worldwide Ltd, where I manage recruitment, onboarding, employee relations, and compliance documentation with precision and care. Known for being the first point of contact for HR queries, I have built trust across departments while maintaining GDPR-compliant records and supporting investigations with impartial note-taking.

My background includes delivering management training, creating branded e-learning modules, and coordinating staff engagement events. I am proficient in HR systems such as Sage, and experienced in generating reports, tracking absence and timesheets, and supporting office operations. Previous roles in customer service and administration have sharpened my communication, organisation, and stakeholder management skills.

CIPD Level 5 in People Management, graduated with BA Hons Business and Marketing with 2:1.