Elvis Apakama

Proven and detail-oriented Administrator with extensive customer service, operations coordination,
and administrative support skills. Skilled at processing transactions, handling customer enquiries,
and optimising the workflow within the ERP and CRM systems. Skilled at accurate records keeping,
quotations generation, and coordination with cross-functional teams for maximizing operational
efficiency. A self-directed problem solver with excellent communication skills and the ability for self-directed work. Committed to maintaining professionalism and confidentiality and providing quality
support for the success of the clients’ business from the comfort of a well-resourced home office with
consistent internet connections and proper communication devices.

I am a highly organized and detail-oriented Office Administrator with over five years of experience providing comprehensive administrative support in fast-paced office environments. I have a proven track record of efficiently managing office operations, including scheduling meetings, handling correspondence, maintaining filing systems, coordinating travel arrangements, and supporting HR and finance teams. Proficient in Microsoft Office Suite and office management software, I excel at multitasking and problem-solving while maintaining a high level of professionalism. My strong communication and interpersonal skills enable me to work collaboratively across departments, ensuring smooth day-to-day operations. I am dedicated, reliable, and always focused on delivering quality administrative support that contributes to overall business success.

I hold a degree in a relevant field, which has provided me with a strong foundation in administrative and organizational principles. In addition to my formal education, I have completed several self-development courses focused on office management, communication, customer service, and IT proficiency. These courses have enhanced my practical skills and kept me updated with current industry practices, enabling me to perform effectively in dynamic work environments and contribute meaningfully to team success.